Technical Project Manager – AWS/DevOps & AI

Job Title: Technical Project Manager – AWS/DevOps & AI

Work Location : Plano TX 75024(Hybrid)

Contract duration: 6 months

Job Details:

Must Have Skills (Top 3 technical skills only) *

• AWS Cloud Architect
• GitHub Actions
• Agentic AI

Role Summary

The Technical Project Manager will lead a DevOps and cloud engineering team responsible for application delivery, automation, observability, and production support. The role requires a strong mix of project management, client handling, and technical understanding to ensure predictable delivery, SLA adherence, effective reporting, and continuous improvement through automation and AI enablement.

Key Responsibilities

• Manage day-to-day delivery for a technical DevOps team across application, cloud, CI/CD, and support activities.

• Act as the primary interface between client stakeholders and technical teams, ensuring clear communication, expectation management, and timely escalations.

• Prepare and publish weekly/monthly status reports covering progress, risks, dependencies, incidents, KPIs, SLAs, and improvement actions.

• Track SLAs and operational KPIs such as incident volume, response/resolution time, MTTR, repeat incidents, backlog, release health, and pipeline success rate.

• Drive root cause analysis for recurring issues and ensure permanent fixes, automation opportunities, and service improvement actions are tracked to closure.

• Coordinate sprint/release planning, change management, deployment readiness, technical dependencies, and production support activities.

• Identify AI and automation opportunities for repeated issues, ticket triage, reporting, knowledge search, runbook recommendations, and faster resolution.

• Ensure DevOps best practices across CI/CD, code quality, infrastructure as code, monitoring, release governance, and operational stability.

Required Skills

• Strong technical project management experience in DevOps, cloud, application development, maintenance, or platform engineering environments.

• Good client-facing skills with ability to convert technical updates into concise business-facing communication and dashboards.

• Strong understanding of Agile/Scrum, ITIL processes, incident/problem/change management, risk tracking, and governance routines.

• Hands-on working knowledge or strong functional understanding of Java, Node.js, Python, Terraform, CI/CD, AWS, monitoring, and quality tools.

• Ability to define, capture, and review KPIs/SLAs and drive corrective actions with technical teams.

• Understanding of AI/GenAI use cases in DevOps and application support, including AWS Bedrock awareness.