Platform Engineer - VDI

Location: Washington, DC Salary: $50.00 USD Hourly - $60.00 USD Hourly Description: Our client is currently seeking a Platform Engineer - VDI

Key Responsibilities:

• Lead the design and architecture of Azure Virtual Desktop (AVD) environments, including the selection of appropriate Azure resources, virtual machines, storage, and networking.
• Collaborate with stakeholders to understand business needs and customize the VDI solution to ensure the best possible user experience, while aligning with company policies and security requirements.
• Ensure the virtual desktop infrastructure (VDI) is optimized for performance, scalability, and cost-effectiveness using Azure tools and resources.
• Implement, configure, and maintain Azure Virtual Desktop solutions, including provisioning of virtual desktops, application hosting, and integration with on-premises resources when needed.
• Develop and implement group policies, security settings, and user profiles within the AVD environment to meet company standards and user needs.
• Deploy and manage multi-session Windows 10 or Windows 11 virtual desktops, app delivery configurations, and host pools.
• Monitor the health and performance of the Azure Virtual Desktop environment, proactively identifying and resolving issues to ensure uptime and reliability.
• Leverage Azure Monitor, Log Analytics, and other tools to gain insights into system performance and identify areas for improvement.
• Utilize Azure Active Directory (AAD) for user authentication and ensure conditional access policies are in place for secure VDI access.
• Provide tier 3 support for complex VDI-related issues, troubleshooting and resolving incidents related to virtual desktop performance, user access, and application delivery.
• Develop and implement automation solutions to streamline VDI management tasks such as provisioning, patching, and user profile management using PowerShell, Azure Automation, and other scripting tools.
• Create and manage scripts for the automation of AVD environment scaling, resource allocation, and cleanup.
• Document architecture, configurations, troubleshooting guides, and processes to facilitate efficient platform management and knowledge sharing.
• Stay up to date with new features and best practices in Azure Virtual Desktop and related cloud technologies.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent work experience).
• 5+ years of experience with VDI technologies, cloud platforms, and desktop virtualization, with a minimum of 3 years focused on Azure Virtual Desktop (AVD) or similar cloud-based VDI solutions.
• Expertise in Azure Virtual Desktop (AVD), including host pools, session hosts, app virtualization, and multi-session Windows.
• Proficiency in Azure services, including Azure Active Directory, Azure Networking, Azure Storage, and Azure Monitoring.
• Hands-on experience with Windows 10/11 multi-session desktop environments and Windows Server.
• Strong knowledge of PowerShell scripting for automation of VDI management tasks.
• Familiarity with Microsoft Endpoint Manager (Intune) and Group Policy management in virtual desktop environments.
• Experience with remote desktop services (RDS), Citrix, or other desktop virtualization technologies is a plus.
• Knowledge of security protocols and tools for securing virtual desktop infrastructure, including Azure security best practices and VPN technologies.
• Experience with monitoring tools such as Azure Monitor, Log Analytics, or third-party solutions like SolarWinds or Splunk.
• Strong analytical and troubleshooting abilities, with a focus on optimizing performance, identifying bottlenecks, and resolving issues in a timely manner.
• Excellent written and verbal communication skills to document and explain technical concepts to both technical and non-technical stakeholders.
• Ability to work effectively in a cross-functional team environment and collaborate with business and technical teams to achieve organizational goals.
• Experience in managing VDI-related projects, from design and implementation to ongoing support and optimization.

Desirable Skills:

• Certifications: Microsoft Certified: Azure Solutions Architect Expert or Microsoft Certified: Azure Administrator Associate.
• Experience with Citrix Virtual Apps and Desktops, VMware Horizon, or other enterprise-level VDI solutions.
• Familiarity with enterprise storage solutions (e.g., SAN, NAS) and virtual storage technologies.
• Exposure to DevOps practices and CI/CD pipeline integration for virtual desktop infrastructure management.
• Knowledge of containerized applications and how they can integrate into the VDI environment.
  Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.

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