Operations Coordinator

Reporting directly to the School Business Operations Manager (BOM), the Operations Coordinator (Hourly/Non-Exempt) plays a crucial role in providing essential support to the School Business Operations Manager (BOM) and contributing to a positive and well-organized school environment. The Operations Coordinator will be based within one of our schools and will be responsible for a variety of tasks that support the daily operations, ensuring our scholars and staff have the resources and environment they need to succeed. This is an excellent opportunity for a detail-oriented and proactive individual to contribute to a mission-driven organization on an hourly basis.

Key Responsibilities:

• Basic Office Support:
  • Greet and check-in visitors following school security protocols, ensuring all guests are properly signed in and receive visitor badges.
  • Coordinate with teachers and staff to deliver requested supplies from the main office to classrooms or workrooms as needed.
  • Monitor and restock frequently used office supplies, such as paper, pens, and forms (i.e. MAFs), to maintain a functional work environment.
  • Assist with digital filing and organizing important documents, ensuring that records are easily accessible and kept in the proper locations.

• Supporting Attendance Tracking:
  • Assist with daily attendance processes, ensuring accurate record-keeping and reporting as directed by the BOM.
  • Ensure arrival is set up each day (i.e.: stanchions, CAASS machines in place).
  • Support at arrival by monitoring our CAASS scholar attendance scan-in system and escalating issues as needed.

• Assisting with Technology, Supply, and Inventory Management:
  • Check supply levels in the Teacher Work Room (TWR) daily and restock essential items (e.g., paper, pens, markers, snacks) to ensure teachers have the materials needed.
  • Carry and deliver scholar snacks throughout the school building as scheduled.
  • Monitor and document inventory levels regularly, noting when supplies are running low and informing the BOM to reorder as needed.
  • Respond promptly to teacher requests for specific supplies
  • Troubleshoot basic scholar Chromebook issues and understand the system for distributing new technology, escalating more complex issues to the BOM or IT support.

• Facilities Support:
  • Conduct routine facility checks of the school building as directed by the BOM.
  • Ensure rapid acknowledgment of facilities slackbot issues and escalate them to the appropriate personnel (BOM or facilities team) according to established protocols.
  • Walk through hallways, classrooms, restrooms, and common areas, ensuring they are clean, safe, and free of hazards.

• General Support During Arrival & Dismissal:
  • Serve as extra support by being present and observant during arrival and dismissal times, while adhering to the guideline of not assuming any leadership and/or scholar management responsibilities.
  • Aid in recording tardy arrivals or early dismissals, ensuring that accurate records are kept and communicating any issues to the BOM.
  • Direct students, families, and staff to designated areas, helping manage foot traffic to keep arrival and dismissal processes efficient.

• Operations Coordinators are responsible for:

  • Working their assigned shift consistently.
  • Reviewing their schedule in advance and planning workload accordingly.
  • Recording all work hours accurately in Workday.
  • Taking required meal breaks.
  • Communicating scheduling concerns to their manager in advance in writing.
  • Maintaining operational coverage associated with their assigned shift.

Qualifications:

• 0-2 years of professional experience in an administrative or support role preferred.
• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• CPR Certificate preferred.
• Adaptable and flexible to a fast-paced environment.
• Positive and proactive attitude with a strong work ethic.
• Strong organizational skills and attention to detail.
• Ability to follow instructions and complete tasks efficiently.
• Basic computer skills and comfort with technology.
• Good verbal communication skills.
• Ability to work independently and as part of a team.
• Eagerness to learn and contribute to the smooth operation of the school.