Why this role stands out
This APM Engineer role offers significant impact by ensuring the stability of critical citizen-facing applications, with extensive opportunities to deepen your expertise in Dynatrace, Splunk, and automation scripting. You'll thrive here if you possess a strong analytical mindset and a passion for performance optimization, making this an excellent next step in your engineering career. Apply now to contribute to vital national services and advance your technical skills.
Quick overview
Job description
Work Location: Baltimore, MD (Onsite)
Duration: Long Term
Seeking an Application Performance Monitoring (APM) Engineer to support a large federal agency. This role will be responsible for the health and availability of critical citizen-facing applications, using a suite of monitoring tools to analyze complex performance data to identify bottlenecks, communicate impact to stakeholders, and automate reporting to ensure 24/7 operational stability.
. Deep Dive Analysis: Utilize Dynatrace to review metrics, traces, and logs to diagnose application health issues and pinpoint root causes of service degradation.
. System Configuration: Expertly configure Dynatrace environments, including alerting thresholds, dashboards, and synthetic monitoring.
. Cross-Platform Monitoring: Monitor and correlate data across Splunk and Broadcom DX APM (specifically for mainframe integrated applications).
. Automation: Write scripts (Python, PowerShell, or Bash) to automate routine monitoring tasks, health checks, and performance reporting.
. Communication: Translate technical telemetry into clear, actionable updates for NOC leadership and development teams during high-priority incidents.
. Ability to obtain and maintain a US public trust clearance.
. Bachelor's degree with 7+ years of IT experience
. Primary Toolset: 3+ years of hands-on experience with Dynatrace (SaaS or Managed).
. Secondary Toolset: Proficiency in Splunk (log aggregation/querying) and Broadcom DX APM (formerly CA APM/Wily).
. Scripting: Demonstrated ability to automate tasks using APIs or scripting languages.
. Environment: Strong understanding of hybrid cloud architectures and how mainframe components impact modern app performance.
. Ability to coordinate and handle production issues and work on high-priority issues.
. Strong documentation skills for maintaining SOPs and monitoring standards.
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