Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
United States
Posted
16 hours ago
CRM
Job Description
Sales Manager
We are looking for a high-energy, customer-focused Sales Manager who understands that success starts long before a customer walks through the door. The ideal candidate has a strong BDC mindset, embraces process, believes in consistent lead management, and enjoys coaching a team to maximize every opportunity.
This role is perfect for a leader who is passionate about developing people, creating accountability, and building a culture focused on customer experience, follow-up, and results.
Lead, motivate, and coach a team of sales professionals to achieve individual and dealership goals
- Drive a strong lead management culture by ensuring all internet, phone, and showroom opportunities are worked consistently and effectively
- Monitor CRM activity, follow-up processes, appointment-setting performance, and customer engagement
- Partner closely with the BDC to maximize appointment show rates, customer experience, and sales conversions
- Train and coach sales consultants on phone skills, lead handling, appointment setting, objection management, and customer follow-up
- Conduct daily sales meetings, one-on-ones, and performance reviews to help team members grow
- Review key performance indicators and implement strategies to improve results
- Assist with deal structure, negotiations, and customer satisfaction efforts
- Recruit, hire, onboard, and develop top sales talent
- Previous automotive sales management experience preferred
- Strong understanding of CRM systems, internet lead management, and sales processes
- Proven ability to coach, mentor, and develop sales professionals
- Experience managing lead follow-up, appointment conversion, and customer retention strategies
- Ability to analyze performance metrics and turn insights into action
- The ideal candidate believes that coaching matters, process matters, and every lead deserves a great customer experience. If you're a leader who enjoys being in the trenches with your team, helping sales consultants improve, and creating a culture where customers and employees alike feel valued, we want to hear from you.
- Health, dental, and vision insurance
- Paid time off and holidays
- Career growth opportunities
- Ongoing leadership and professional development training
- Employee vehicle purchase and service discounts
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