Pharmacy Subject Matter Expert

Hello;

Job Title: Pharmacy Subject Matter Expert (SME)

Job Location & Mode: United States, Remote, Willing to go to client site on a need basis

Long Term

Key Responsibilities

Domain Expertise & Advisory

Act as the primary expert on pharmacy-related processes, regulations, and standards

Provide insights on drug dispensing, inventory management, and prescription workflows

Support clinical validation and review of pharmacy-related systems and processes

Regulatory Compliance

Ensure adherence to local and international pharmacy laws (e.g., Drug & Cosmetics Act, NABH,

FDA, GMP, etc.)

Support audits, compliance checks, and documentation requirements

Monitor updates in regulations and ensure organizational alignment

Process Improvement

Analyze current pharmacy operations and recommend process improvements

Standardize SOPs for dispensing, procurement, storage, and distribution

Assist in implementing best practices for patient safety and medication management

Technology & Digital Transformation

Collaborate with IT teams to design and implement pharmacy management systems

Validate system workflows such as e-prescriptions, billing, inventory, and drug interaction

alerts

Participate in UAT (User Acceptance Testing) for pharmacy-related applications

Training & Knowledge Sharing

Develop training materials for pharmacy staff and healthcare teams

Conduct workshops on new regulations, systems, and best practices

Mentor junior pharmacists and operational teams

Quality Assurance

Ensure accuracy in dispensing and documentation processes

Monitor medication errors and implement corrective/preventive actions

Maintain high standards of quality and patient safety

Stakeholder Collaboration

Work with doctors, nurses, supply chain, and compliance teams

Liaise with vendors, regulatory bodies, and external auditors

Required Skills & Qualifications

Educational Qualification

Bachelor's / Master's degree in Pharmacy (B.Pharm / M.Pharm / Pharm.D)

Registered Pharmacist (as per applicable regulatory authority)

Experience

5+ years of experience in pharmacy operations, hospital pharmacy, or pharma domain

Experience in retail, hospital, or health-tech/pharmacy platforms preferred

Domain Knowledge

Strong understanding of:

o Drug classifications, dosage forms, and interactions

o Prescription validation and dispensing practices

o Inventory and supply chain management

Familiarity with hospital or retail pharmacy workflows

Technical Skills

Experience with Pharmacy Management Systems (HIS, ERP, ePharmacy platforms)

Understanding of digital health systems and e-prescriptions

Proficiency in MS Office tools

Regulatory Knowledge

Knowledge of pharmacy laws, GMP, GDP, and regulatory compliance

Experience handling audits and inspections

Preferred Qualifications

Experience in healthcare IT or pharmacy digital transformation projects

Exposure to accreditation standards (NABH, JCI)

Certification in clinical pharmacy or pharmacovigilance

Experience in e-commerce pharmacy platforms

Soft Skills

Strong analytical and problem-solving skills

Excellent communication and stakeholder management

Attention to detail and accuracy

Ability to train and mentor teams

Adaptability in fast-changing regulatory environments

Key Deliverables / Success Metrics

Compliance with regulatory standards and successful audits

Improved pharmacy process efficiency and reduced errors

Effective implementation of pharmacy systems

Enhanced patient safety and medication accuracy

Work Environment

Health-tech organizations

May involve hybrid or on-site operations depending on setup