Service Technician I

Service Technician I | Hazelwood, MO, United States | On-site

This employer is a world-leading provider of integrated security solutions, protecting, connecting, and optimizing businesses globally. With a team of over 13,000 colleagues across 40 countries, they are dedicated to making the world a safer place and delivering an unparalleled client experience through innovative technology and services.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues both individually and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications through a digital change control tracking system.
• Perform pre-deployment testing and on-site installations of software upgrades and major modifications.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Experience with Bosch or Silent Knight fire alarm systems is highly preferred.
• Working knowledge of network communications and IP addressing.
• Strong problem-solving, analytical, time management, and communication skills.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including medical, dental, vision, and life insurance, plus a 401K with a company match.
• Paid time off, including vacation, holidays, and sick time.
• Opportunities for exceptional career growth.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!