Accounting Director

• Onsite accountability and escalation ownership
  • Serve as the primary onsite owner for accounting, billing, and financial matters impacting residents, vendors, and department leaders.
  • Act as the primary point of coordination between the community, COEs, and Regional Finance to ensure timely issue resolution.
  • Maintain operational continuity by owning follow‑through on issues, even when execution is performed by centralized teams.

• Resident and family financial support
  • Collaborate with Marketing & Sales to answer prospective resident's financial questions and gather financial qualification information. May participate in aspects of the closing process to ensure smooth financial onboarding.
  • Serve as the primary contact for residents and families regarding billing and financial inquiries.
  • Research, explain, and resolve resident billing questions, including ancillary charges.
  • Collaborate with Revenue Cycle Management COE on billing or account issues that may impact resident satisfaction and coordinate resolution with COEs.
  • Lead accounts receivable collection efforts for Private Pay balances aged 90–120 days for current residents, collaborating with the Executive Director on sensitive, resident-facing conversations while maintaining clarity, consistency, and service excellence.
  • Receive physical checks and ensure timely scanning and routing for deposit in accordance with treasury standards.
  • Encourage resident transition to ACH and standardized payment methods.

• Department head and Executive Director support
  • In collaboration with Regional Finance, support the Executive Director with financial communications, insights, and onsite financial leadership.
  • Review detailed financial results with department heads, helping them understand variances, spend drivers, and operational impacts.
  • Provide guidance to department leaders on coding, accrual identification, and spenddown questions.
  • Escalate trends, risks, and opportunities to the Regional Finance Partner with appropriate local context.
  • Act as additional support for community-wide payroll-related processes, including providing applicable payroll period sign-offs, as necessary.

• Accounts Payable
  • Manage onsite vendor relationships and respond to vendor questions requiring local context.
  • Handle physical invoices, including receipt, scanning, and routing to the centralized AP inbox.
  • Coordinate AP accruals with department heads and COEs to ensure accurate period reporting.
  • Address spenddown and system‑related AP questions.
  • Serve as the first point of contact for vendor issues while centralized teams perform invoice processing and payment execution.

• Systems and data maintenance
  • Maintain accurate resident financial records and census data in systems such as PCC and C3LinC.
  • Support system data maintenance, resident financial record changes, and census updates.
  • Perform community‑ and state‑specific financial tasks, including vendor inquiries and compliance support.

• Partnership and strategic alignment
  • Partner closely with the Regional Finance Partner to align community performance and additional resources needed to ensure operational success
  • Provide local insight, operational context, and issue identification to support forecasting, performance reviews, and strategic decision‑making.
  • Support execution of regional initiatives and ensure community readiness for changes in financial processes or reporting.

• Perform other duties and responsibilities as assigned.

• Required qualifications 
  • Bachelor’s degree in Accounting, Finance, or a related field; or equivalent experience.
  • 6 - 8 years of accounting, finance, reporting, or audit experience.
  • Strong understanding of general ledger accounting, accruals, financial statements, and reconciliations.
  • Strong Excel skills and experience working across multiple financial systems.
  • Experience influencing outcomes and guiding work through collaboration across centralized teams and local stakeholders.
  • Strong communication, organization, and problem‑solving skills.
  • High attention to detail, accuracy, and ability to manage priorities in a dynamic environment.

• Preferred qualifications
  • CPA
  • Experience in senior living or healthcare
  • Familiarity with systems such as PointClickCare and AP platforms

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. This job requires adequate hearing and verbal abilities to communicate effectively in person, by telephone, and other methods of online collaboration. Specific vision abilities required by this job include close vision requirements due to computer work for extended periods of time. This job may require occasional lifting of light objects up to 25 pounds. While performing the duties of this job, the employee may be regularly required to move within the office environment, including walking to meetings, navigating office space, and accessing different areas. Frequent standing, moving around, bending, reaching, or stretching to access files and equipment.

The incumbent must be able to perform all job duties and essential functions with or without reasonable accommodation.

The job description above is not an exhaustive list of all duties and responsibilities required by the incumbent as such the position may be required to perform additional duties as appropriate. As with any organization, as the community grows and changes over time, the functions of this position may also require change.

The community is an At Will Employer. This document is not meant to be an offer, contract, or promise of future or continued employment. For more information, contact Human Resources.

The community is an Equal Employment Opportunity Employer.