Resident Navigation Administrative Assistant

Resident Navigation Administrative Assistant

Status: Part Time, Non-Exempt

Wage Rate: $20-$24/hr 

Days/hours Required: Part Time, 3 days/week- M/W/F 9am-5pm (7.5 hours)       

Are you an organized, compassionate professional who enjoys helping others and keeping things running smoothly? Sedgebrook is seeking a Resident Navigation Administrative Assistant to support our Resident Navigation team and contribute to the well-being of our residents.

In this important role, you will serve as a welcoming point of contact for residents, families, staff, and community partners while providing administrative and clerical support to the Resident Navigation Department. You'll help coordinate resident programs, maintain confidential records, support new resident orientations, assist with meetings and events, and ensure resources and information are organized and readily available.

What You'll Do

• Provide administrative support including document preparation, data entry, filing, and record maintenance.
• Welcome residents, families, visitors, and community partners with professionalism and warmth.
• Coordinate meetings, schedules, agendas, and departmental communications.
• Support resident health and wellness initiatives, educational programs, and special events.
• Assist with new resident orientation and wellness documentation processes.
• Maintain accurate and confidential resident and departmental records.
• Collaborate with internal departments and external healthcare providers to support resident services.

What We're Looking For

• High school diploma or GED required.
• Administrative or clerical experience preferred.
• Experience in healthcare, senior living, social services, or a resident-focused environment is a plus.
• Strong customer service, communication, and organizational skills.

• Computer literacy required, including proficiency with Microsoft Office products such as Word, Outlook, and Excel; ability to learn electronic recordkeeping and community systems.

• Ability to maintain confidentiality and appropriately handle sensitive resident and health-related information.

• Ability to work independently while functioning effectively as part of an interdisciplinary and cross-departmental team.

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