Receptionist-Info Record Clerk (Pre exp with the State of Florida)
Quick overview
Job description
Job title: Receptionist-Info Record Clerk (Pre exp with the State of Florida)
Location: Inverness, FL (Onsite)
Duration: 7+ Months
Due date: 11/04/2026
Interview: In Person only
Job Description:
DCF Family Safety Receptionist to work in the Service Center assisting customers. DCF Family Safety Receptionist providing administrative assistance to the Department of Children and Families for Child Protection and Children's Legal Services with answering inquiries and questions, and customer complaints. Refer calls or in person inquiries to the proper person, office, or resource requested. Handle and resolve customer complaints. Complete follow up customer inquiries as necessary.
Answer Incoming Calls
Answer door and assist clients/families that come to the office
Outgoing / Incoming Mail Delivery – Postage Machine
Tidy up Play Room (when used)
Closure Letters
Case Filing (file)
Forms (use Share Drive)
Assist with employee interviews
Accept Supply Deliveries (put in supply room)
Deliver Faxes (end of day)
Replenish Copier Paper (end of day)
Empty Recycle Boxes (end of day Tuesday and Friday)
QUALIFICATION FORM
Skill | Required /Desired | Years Experience Needed | Actual Years Experience |
Required Ability to speak and understand English | Required | ||
2 Years of Work experience in professional office environment | Required | 2 | |
1 Year of Experience with customer facing customer service in a professional office environment | Required | 1 | |
Ability to use office equipment, postage machine, copier, fax machine | Required | ||
Professional appearance and courteous to customers | Required | ||
Experience in mail room processes and machines | Required | ||
Lives within 30 miles of work location | Required | ||
Experience assisting with employee interviews | Highly desired | ||
Experience with supply management | Highly desired | ||
Previous experience working for the State of Florida | Highly desired | ||
Experience using Share Drive | Desired |
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