Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Victoria, Australia
Job Description
Optus is seeking a senior leader to drive Knowledge Intelligence that structures and channels operational knowledge for engineers, AI and automation. You will shape the strategy, maturity and governance of knowledge capabilities across network operations, aligning with observability and AI platforms.
You will lead development of runbooks, service models and knowledge graphs, driving adoption and capability development while enabling faster decision-making and improved troubleshooting.
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