Client Experience and Sessions Coordinator

Client Experience and Sessions Coordinator (Full-Time) - ( Tamil + Hindi + English )

Company: NadiVedas

Role Type: Full-Time

Salary: 15,000 - 20,000 per month (Fixed, based on experience)

About NadiVedas

NadiVedas is one of the fastest-growing digital platforms bringing the ancient science of Nadi Astrology to people across India and globally.

We work with experienced Nadi astrologers to deliver structured life-reading sessions through an organized online process.

Our mission is simple:

Make authentic Nadi Astrology accessible, transparent, and professionally managed at scale.

We're now expanding our operations team and looking for a Session Coordinator who can handle daily session flow with discipline and clarity.

Role Summary

You will act as the central bridge between:

• Nadi Astrologers
• Clients
• Internal Operations Team

Your primary responsibility is to coordinate sessions end-to-end and maintain daily session reports in Excel / Google Sheets and in our internal communication tools.

This is a high-responsibility operations role.

Key Responsibilities

1. Session Coordination

• Schedule Nadi sessions between astrologers and clients
• Inform astrologers about upcoming sessions
• Confirm availability with clients
• Ensure sessions happen on time
• Handle reschedules and follow-ups when required

2. Client Communication

• Speak with clients professionally via calls / WhatsApp
• Share session timing and basic process updates
• Act as point of contact during session days

3. Astrologer Coordination

• Share daily session schedules with astrologers
• Track session completion
• Collect updates/status from astrologers

4. Daily Reporting (Mandatory)

You must maintain a daily Excel / Google Sheet report, including:

• Number of sessions scheduled
• Number of sessions completed
• Client status
• Session outcome
• Pending / rescheduled sessions

This report must be updated every day without fail.

Language Requirements

• Hindi - Compulsory
• English - Compulsory
• Tamil - Strongly Preferred (big advantage if fluent)

(If a candidate knows all three - Tamil + Hindi + English - they will be prioritized.)

Technical Requirements (Compulsory)

Candidates must have their own:

Laptop

Dedicated Android mobile phone

(These will be used daily for coordination, sheets, WhatsApp, and calls.)

Without both devices, please do NOT apply.

Skill Requirements

• Comfortable with Excel / Google Sheets
• Basic computer knowledge
• Organized and detail-oriented
• Good communication skills
• Able to handle multiple sessions per day
• Calm under pressure
• Responsible with data and reporting

Experience in coordination / operations / customer handling is a plus.

Perks

• Fixed monthly salary ( 15k- 20k)
• Direct exposure to a fast-scaling spiritual-tech startup
• Learn operations, client handling, and process management
• Stable long-term role
• Growth opportunities as NadiVedas expands