Quick overview
Job description
FlexStaff is hiring an Office Admin/Insurance Authorization Specialist for our client on a temp to perm basis.
Schedule: Monday to Friday 8:30a.m - 5:30p.m
Location: On-Site East Meadow, NY
Hourly Rate: 23 to 25 an hour
Responsibilities:
Provides clerical support when needed to assist clerical staff with assigned administrative duties such as answering phones, sorting and distributing mail, and preparing documents.
- Oversees petty cash fund.
- Maintains inventory of office supplies; orders new supplies as needed.
- Maintains office files; implements an efficient system for other staff to access files and records.
- Train, supervise and manage administrative office staff to ensure the highest level of customer service.
- Obtain accurate insurance information, verification, and pre-authorization via appropriate method.
- Verify that all billing is processed daily and that it is accurate, timely, and fully documented.
- Review clinician charts for completeness, accuracy, and compliance with regulations.
- Provide or oversee timely reporting of key statistics to management for sales, revenue, cash, and patient flow.
- Coordinate scheduling of practitioner schedules to ensure proper coverage of patient appointments and out-of-office calls.
- Assists in overseeing the operations for the administrative/clerical staff within the office.
- May handle or assist with discipline of employees in accordance with company policy.
Required Skills/Abilities:
Complete understanding of medical reimbursement and terminology.
- Strong knowledge of state, federal and regional collection, and reimbursement laws where applicable.
- Experience with patient financial counseling. The ability to train/coach others in these skills.
- Strong interpersonal, oral (including telephone) and written communication skills.
- Understanding of medical reimbursement and terminology and a complete understanding of general office duties.
- Basic understanding of administrative and clerical procedures and systems.
- Advanced computer skills including Windows based office technologies and automated billing systems.
- Proficient with Microsoft Office Suite or related software. The ability to train/coach others in these skills.
- Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copiers, scanner. The ability to train/coach others in these skills.
- Extensive knowledge of office management procedures.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills, attention to detail and ability to manage multiple tasks.
- Excellent time management skills with a proven ability to meet deadlines.
Education and Experience:
High school diploma or equivalent required.
- Associate degree in office administration or related field preferred.
- At least three years of administrative and clerical experience required.
- At least three years healthcare billing/collections experience required.
- Experience in Orthopedics preferred.
- O&P Software (Medflex/OPIE), preferred.
*Additional Salary Detail
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