NetSuite Administrator (Onsite Role)

This is a highly visible role that will partner closely with the VP of Operations and Finance leadership to improve system performance, streamline processes, and evaluate future automation opportunities.

Key Responsibilities

• Administer and support the NetSuite ERP environment.
• Analyze current business processes and identify gaps between legacy and newly implemented systems.
• Troubleshoot NetSuite, warehouse, and end-user issues, including RFSmart and handheld device support.
• Partner with finance, operations, and leadership teams to ensure system functionality aligns with business requirements.
• Recommend scalable solutions and process improvements while minimizing unnecessary customization.
• Assist with data validation, reporting, workflows, and ongoing system optimization.
• Evaluate and support integrations with third-party applications, including warehouse, eCommerce, shipping, and banking platforms.
• Develop and maintain reports, dashboards, and KPIs that improve business visibility and decision-making.
• Identify opportunities for automation and operational efficiency within NetSuite and connected systems.
• Serve as a trusted advisor to business leaders by proactively recommending improvements and best practices.

Required Qualifications

• 3+ years of NetSuite administration or support experience.
• Experience supporting ERP implementations, migrations, or post-go-live optimization efforts.
• Strong understanding of accounting, operations, inventory, order management, and business processes.
• Ability to troubleshoot system issues and work cross-functionally with finance, operations, and IT teams.
• Experience with reporting, workflows, saved searches, and role-based administration.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• RFSmart experience.
• Warehouse, distribution, manufacturing, or inventory-based industry experience.
• NetSuite SuiteFlow and SuiteAnalytics experience.
• System integration experience with eCommerce, shipping, logistics, or banking platforms.
• Exposure to SuiteScript or technical scripting concepts.
• Experience identifying and implementing process automation opportunities.

What Success Looks Like

• Stabilizes and optimizes the NetSuite environment.
• Resolves migration-related issues and process gaps.
• Improves user adoption and overall system effectiveness.
• Identifies opportunities to automate and streamline operations.
• Serves as a strategic partner to finance and operations leadership while maintaining a scalable, sustainable ERP environment.