Quick Overview
Job Description
Job Description
Position Summary
Develops and executes sales strategies that grow group, corporate, association, social, leisure, and event revenue while building long-term client relationships and coordinating accurate operational handoff. Hotel Experience required. Competitive salary comensurate with experience and monthly Bonus base on group revenue ,up to 3% from monthly group revenue. Essential Functions and Responsibilities
Create and execute account, market-segment, prospecting, and revenue plans aligned with occupancy, rate, event-space, and need-period objectives.
Generate leads through outreach, referrals, digital channels, community involvement, site visits, trade events, and disciplined account management. Qualify business, prepare proposals, conduct tours, negotiate approved terms, and secure signed agreements and deposits. Maintain accurate CRM records, traces, pipelines, production reports, forecasts, contracts, and client communications. Partner with revenue, operations, food and beverage, and banquet teams on pricing, availability, concessions, room blocks, event details, and service recovery.
Represent the hotel professionally and comply with gift, entertainment, confidentiality, data-security, and approval requirements. If assigned, recruit, train, coach, and evaluate sales or coordination staff. Support consistent application of policies and promptly elevate employee-relations, accommodation, leave, wage-hour, safety, or conduct concerns to authorized leadership or Human Resources. Model professional conduct, accountability, inclusion, and respectful workplace behavior.
Integrity, reliability, discretion, and responsible handling of hotel, guest, employee, or financial information. Knowledgeable in PMS systems like OPERA,PEP and other sales platforms like Delphi Hotel Software and Sales Force. Education, Experience, and Credentials
Bachelor's degree in hospitality, business, marketing, or related field preferred, or equivalent experience. Three or more years of hotel, venue, event, or business-to-business sales experience preferred. Strong negotiation, presentation, writing, CRM, forecasting, and relationship-management skills.
Ability to travel locally and work events outside standard business hours as needed. Physical Demands and Work Environment
Primarily office and property-tour work with frequent computer, telephone, and speaking activity. local travel may be required. Schedule and Availability
The schedule is based on hotel occupancy, business volume, events, and operational needs. Regular availability for weekends and holidays may be required. Leadership and designated operational positions may be required to respond to urgent needs outside scheduled hours.
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