Senior UEM Engineer

Description:
Hybrid 4-5 days onsite until project is ramped up in Washington, DC

Our client seeks a Senior UEM Engineer to support a large-scale Unified Endpoint Management environment for the U.S. House of Representatives under the House Technology Alliance Program. The role covers engineering, administration, support, and continuous improvement of enterprise mobility platforms with focus on VMware Workspace ONE and mobile device management solutions. The position requires experience across enterprise mobility, Windows Server, endpoint management, and end-user support in production environments.

This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $50.00 to $60.00/hr. w2

Responsibilities:

• Engineer, design, deploy, support, and administer Workspace ONE UEM environments.
• Manage and support enterprise mobile device management solutions across a diverse endpoint ecosystem.
• Provide technical support for mobile devices and applications through ticketing systems, phone, and email.
• Configure, maintain, and troubleshoot Workspace ONE policies, profiles, applications, and device compliance settings.
• Support Microsoft Office 365 mobile applications and related endpoint integrations.
• Perform configuration management activities and maintain technical documentation.
• Assist with installation, maintenance, and lifecycle management of mobile devices and associated hardware and software.
• Coordinate support for internal staff, remote personnel, contractors, and external stakeholders.
• Assist in developing and improving IT operational procedures, workflows, and service delivery processes.
• Support vulnerability remediation and operating system patching activities.
• Collaborate with engineers, administrators, leadership, and non-technical users to resolve issues and implement solutions.
• Participate in maintenance activities and after-hours support windows as required.
• Participate in on-call rotations and provide technical support in a 24x7 operational environment.

Experience Requirements:

• 5+ years supporting enterprise Mobile Device Management solutions.
• 4+ years administering VMware Workspace ONE UEM.
• 4+ years supporting Windows Server 2019 or newer.
• Experience with Windows Server administration, patch management, and vulnerability remediation.
• Experience troubleshooting and supporting enterprise mobility platforms and mobile devices.
• Strong understanding of endpoint management, device compliance, security policies, and mobile application deployment.
• Experience creating and maintaining technical documentation and operational procedures.
• Strong verbal and written communication skills with technical and non-technical audiences.
• Ability to work onsite in Washington, DC during core business hours.
• Ability to participate in scheduled maintenance windows, including occasional evenings and overnight support.
• Ability to work in a flexible support environment and participate in on-call responsibilities.
• Preferred: Experience with Workspace ONE Access.
• Preferred: Experience administering Microsoft Active Directory.
• Preferred: Experience supporting Microsoft Office 365 applications.
• Preferred: Additional Windows Server administration experience.
• Preferred: Strong customer service, communication, and problem-solving skills.
• Preferred: Experience in customer-focused environments such as hospitality, service operations, or other high-touch support organizations.
• Preferred Certifications: VMware Workspace ONE, Microsoft Windows Server, Microsoft Active Directory or identity management, and relevant endpoint management or systems administration training.

Education Requirements:

• Preferred: Bachelor's degree

Recruitment Transparency Notice



Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
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About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

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