QA Lead - POS & Retail Systems

CAPGEMINI SERVICE SAS

Location

This is an onsite role based in Seattle, WA.

About the job you re considering

Experienced QA Lead with strong expertise in Point of Sale (POS) systems, responsible for leading end-to-end testing across the application lifecycle. Proven ability to manage test labs, validate complex integrations, and drive automation initiatives to enhance release quality and speed. Adept at ensuring seamless integration across retail systems including order routing, peripherals, and backend services.

Your role

* Manage and maintain QA lab environments, including configuration of POS devices, cash drawers, PEDs, and scanners
* Lead end-to-end testing activities across the POS application lifecycle, ensuring high quality releases
* Perform integration testing to validate seamless interaction between POS and dependent systems
* Test Order Routing dashboards for functionality, accuracy, and performance under various scenarios
* Validate integration between Label Printer systems and Order Routing applications
* Conduct Order Status Board testing to ensure accurate real-time order tracking and display
* Develop and execute automated regression test scripts to accelerate release cycles and improve test coverage


Your skills and experience

* Expertise in end-to-end testing of POS (Point of Sale) applications across multiple environments
* Strong hands-on experience with integration testing across distributed systems and services
* Proficiency in test lab management, including setup of POS devices and peripherals
* Experience with automation frameworks using Playwright and Cypress for regression testing
* Solid understanding of retail ecosystem components such as Order Routing, Order Status Board, and Label Printing
* Strong troubleshooting and validation skills for hardware-software integrations
* Ability to ensure system performance, data integrity, and seamless application interoperability