Quick Overview
Job Description
Key Responsibilities
Lead all phases of VibeIQ implementation, including requirements gathering, solution design, configuration, testing, training, go-live, and post-go-live support
Provide application support and troubleshoot issues to ensure optimal system performance and user satisfaction
Monitor post-implementation success by tracking key performance indicators (KPIs), gathering user feedback, and supporting user adoption
Optimize system configurations based on business needs and operational feedback
Serve as a subject matter expert for VibeIQ product capabilities and best practices
Collaborate with business stakeholders to understand requirements and recommend effective solutions
Work closely with product management and engineering teams to communicate client feedback and recommend product enhancements
Support continuous improvement initiatives to maximize platform value and business outcomes
Required Qualifications
9+ years of experience
Mandatory
Skills
VibeIQ Application
Assortment Planning
Retail Technology Platforms
Solution Design and Configuration
Testing
KPI Reporting
Requirements Gathering
Software Implementation Project Leadership
Application Support and Troubleshooting
User Training
Change Management Support
KPI Tracking and Reporting
Stakeholder Management
Business Process Improvement
Post-Go-Live Optimization
Subject Matter Expertise
Schedule
Start date: 2026-09-28
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