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Desktop Support Engineer - Onsite

MSYS Inc.Nashville, TN🇺🇸United StatesPosted 20 Jul 2026

Why This Role Stands Out

This onsite Desktop Support Engineer role at MSYS Inc. offers a fantastic opportunity for long-term career growth and skill development within a reputable technology company. You'll thrive here if you possess strong troubleshooting abilities in areas like Active Directory, iOS management, and network support, and enjoy a structured, 37.5-hour work week. Apply today to contribute your technical expertise to this stable, extended project!

Quick Overview

Work Type
On Site
Level
Mid Senior

Job Description

Title:Desktop Support Engineer - Onsite
Location:Nashville,TN
Length:Long term
Restriction:w2 or c2c
 
 
 
 
Description:

***Onsite*** Webcam interview; very long term project; initial PO for 1 year with multiyear extensions ***  *** 37.5 hours per week ***

Job Description:

Printer administration and troubleshooting

  • Server print queue, and local queues

Active directory management

  • Able to navigate different OUs
  • Able to look up attributes
  • Able to reset password and unlock accounts

iOS management, support, and deployment

  • Setting up new phones/iPads
  • Resetting iTunes accounts
  • Resetting network settings
  • Backup/restore device data

Video conferencing

  • Cisco WebEx
  • MS Teams
  • Cisco Presence video solutions

Network troubleshooting

  • Internal vs external VPN
  • LTE
  • WiFi

Application troubleshooting

  • Account permission
  • Compatibility settings
  • Browser vs installed

Remote support

  • MSRA
  • RDP
  • Teams
  • WebEx

Hardware deployment

  • ServiceNow ticket management
  • Ticket assignment
 

 

 

Skills

Active Directory
iOS

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