Quick Overview
Salary
$20 - $30/hr
Seniority
Mid Senior
Work mode
Hybrid
Location
United States
Posted
14 hours ago
Job Description
Chester £20-30k Commercial
Our Client is one of the market leading Umbrella/Payroll/Limited Co Providers in the UK. Due to a phenomenal start to 2017 they are looking to expand on their Limited Co side of their business.
They seek a Sales & Service Executive with the role split into the two distinct parts:
Service:
- Welcome Calls to Limited Company clients contacted within 14 days of incorporation and attempted three times minimum
- Contribute ideas to outbound campaigns to drive business and increase service levels
- Continue to improve communication to current client base in-line with core values e.g. World Class Service
- Contribute to the “enquiries” 24 hour acknowledgment KPI
- Answer all inbound calls within three rings maximum
- Increase level of product knowledge in Tax and Accounting for PSC and Tax Return queries including HMRC protocols
- Maximise exposure and increase awareness in the “Recommend a Friend Scheme”
- Come up with ideas to increase growth in PSC and Tax Return clients
- Support the Sales Team in-line with the weekly KPI for Limited Leads Converted
- Promote PSC and Tax Return services when speaking with workers using a different employment solution
- Aim to include a “sales” element in all forms of communications with existing clients and workers throughout the business
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