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Senior 1st Line IT Support & Mentor (24/7)

UnisysCanberra, Australian Capital Territory🇦🇺Australia

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationCanberra, Australian Capital Territory, Australia

Job description

Unisys Canberra is hiring 1st level IT Support agents to join a new service desk team. You will respond to and resolve customer requests relating to software, hardware and network issues, document calls and incidents, and route work to the correct teams.

You will work in a 24/7 environment on a rotating shift roster, including nights and weekends, to support multiple federal government clients. Applicants should hold Australian citizenship with NV1 clearance, or be able to obtain NV2, and have

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