Quick Overview
Job Description
At
Informa
, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.
The HR Shared Services Specialist is responsible for delivering HR operational support and administration services to our US based Colleagues. The role is expected to provide an excellent colleague experience through resolving queries, maintaining data in SAP/Oracle and other HR and Payroll related systems.
This is a relational role that is expected to establish effective relationships with various HR and Divisional groups including HR Shared Services Operations (HRSSO) globally, HRIS Team, Payroll, Benefits, Mergers & Acquisitions, HR Business Partners, Talent Management, Identity Management, IT Teams, and Management.
The HR Shared Services Specialist is expected to assume the following responsibilities plus any other reasonable duties as required:
Provides first point of contact and excellent customer service to all colleagues, management, and HR Business Partners
Resolution of colleague inquiries, creating the necessary paperwork for processing and/or entering changes (personal data, job information, reporting line changes, compensation changes, etc.) into the HR Systems e.g.
ADP, Oracle and SAP
Facilitate the hiring and onboarding processes, leave management, and leave processes by submitting necessary paperwork and/or entering accurate information into SAP and Oracle
Support colleagues and management by assisting with timecard corrections, approving time off, helping with the timekeeping process and answering queries about time off polices
Facilitates the HR On-boarding process, completes HR profile and I-9’s
Learn and troubleshoot our network of HR Systems and their interactions with other company solutions.
Answer policy and process questions from colleagues seeking appropriate solutions
Manage the I-9 verification process for colleagues to ensure documents are entered in a timely and accurate manner in accordance with US Employment Laws
Coordinate the payroll process by submitting and/or entering relevant and accurate information for payroll (reviewing submitted changes, reviewing time sheets) ensuring appropriate and auditable documentation is in place
Supports business with projects, data entry and other tasks as needed
Collaborate with other HR Shared Services team members to streamline processes, manage workload, help each other’s career in opportunistic environment
General familiarity in HR functions with preference given to candidates possessing 1-2 years of related experience, or equivalent skills
Basic knowledge of payroll and benefits administration
Basic knowledge of data management lifecycles in a core HR system
Basic knowledge of HR policies
Proficiency in MS Office applications
Knowledge of ADP, Oracle HR, and SAP HR is a plus
The pay range for this role is $22-$24/hr based on experience
Great community
: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
As an international company, the chance to collaborate with teams around the world
We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen.
If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here
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