Business Analyst - Oracle ICM

• Bachelor’s degree in business administration, management information systems, computer science, or a related field
• Proven experience as a Product Owner, Senior Business Systems Analyst, Systems Analyst, or Product Manager within financial services, client onboarding, incentive compensation, customer relationship management, or related business systems.
• Strong functional knowledge of Oracle Incentive Compensation Management, including relevant experience with compensation plans, rules, crediting, classifications, hierarchies, quotas, payments, statements, or related capabilities
• Experience translating business objectives and operational processes into product requirements, functional specifications, user stories, acceptance criteria, and implementation plans.
• Broad and deep knowledge of financial services concepts, practices, and procedures, particularly in incentive compensation, client onboarding, relationship management, or customer-facing operating models
• Experience supporting Oracle ICM configuration, enhancements, integrations, testing, releases, production support, or issue resolution
• Strong understanding of data flows, system dependencies, interfaces, and downstream impacts associated with Oracle ICM and related enterprise platforms
• Exceptional communication, facilitation, and interpersonal skills, with the ability to engage both business and technical audiences
• Demonstrated analytical ability, structured problem-solving skills, and strong attention to detail
• Proven ability to lead through influence within matrixed teams, including coordinating work, assigning tasks, coaching colleagues, and mentoring team members
• Strong collaboration skills and the ability to build alignment across business, product, technology, operations, and control functions
• Ability to operate effectively in ambiguous or evolving environments and convert complex business needs into clear delivery priorities
• Prior experience with Agile methodologies and a robust understanding of the full software development lifecycle
• Experience managing competing priorities across enhancements, defects, operational support, compliance needs, and strategic initiatives
• Advanced understanding of Product Management, Business Analysis, Design Thinking, and Agile delivery principles.
• Oracle ICM implementation, upgrade, optimization, or transformation experience
• Experience defining or improving incentive compensation processes, including plan design, transaction processing, crediting, calculation logic, approvals, and reporting
• Experience with Oracle ICM integrations, data validation, reconciliation, reporting, or related enterprise applications
• Experience in digital product ownership or enterprise systems delivery within high-performing, continuously improving teams