Application Support Specialist

• The Client is providing end user PC, software, and courtroom Audio Visual support and troubleshooting for Court staff and the public. 
• Duties: Respond to and resolve technical issues for court staff (including judges and judicial staff). 
• Ability to LEARN the MiFILE application, and other Court specific technologies including courtroom audio visual/recording equipment, with the aim of supporting users in their everyday use of systems. 

Environment

• Court Audio Video broadcast/recording technology 
• such as JAVS, BIS; hybrid meeting technology, such as Zoom; 
• Document Management System, such as Courts MiFile solution, Adobe Acrobat, Microsoft Visio, Microsoft Office Suite, SharePoint, and others.