Quick overview
Job description
Responsibilities
- Support pre-employment compliance by auditing and maintaining accurate records following TA Coordinator initiation of background checks, drug tests, I-9 forms, and new hire documentation. Collaborate with the TA Coordinator to resolve any discrepancies before employee start dates.
- Serve as a backup, as needed, to initiate and monitor pre-employment activities (background checks, drug screens, I-9s) during TA Coordinator PTO, LOA, or other absences to ensure uninterrupted hiring compliance and readiness.
- Coordinate the transition of new hires from pre-boarding to the Training team, confirming that all compliance steps and required documentation are complete prior to the start of the 2-week onboarding program.
- Enter and maintain accurate employee data in the Human Capital Management (HCM) system, ensuring that records are up-to-date and comply with legal requirements.
- Update and track changes in employee information, such as job titles, addresses, compensation, and benefit enrollment, ensuring accuracy.
- Manage the HR mailbox, responding to and resolving Level 1 and Level 2 HR inquiries related to general HR policies, benefits, and payroll.
- Assist employees with basic HR-related issues and direct complex concerns to the appropriate HR team member.
- Assist with the collection of employee data for reporting purposes, including generating basic foundational HR reports as required.
- Monitor and ensure compliance with HR regulations, maintaining records in alignment with federal and state requirements.
- Audit data to ensure accuracy and completeness in employee records, flagging discrepancies and correcting them as necessary.
- Support the HR team in managing workers' compensation claims, including reporting injuries and ensuring proper documentation is maintained.
- Assist with tracking and following up on workers' compensation cases as needed.
- Support the HR Manager during separation processes, managing the offboarding checklist to ensure compliance and security (with HR Generalist support).
- Conduct exit interviews and administer exit surveys, gathering feedback on the employee experience to identify patterns and areas for improvement (with HR Generalist support).
- Provide general administrative support to the HR team, including scheduling meetings, preparing HR documents, and assisting with the coordination of employee recognition programs.
- Assist with other administrative tasks and projects as needed to ensure the smooth operation of the HR department.
- Collaborate with HR leadership to recommend and implement process improvements to streamline HR workflows, enhance employee experience, and increase departmental efficiency.
Role Requirements
- High school diploma or equivalent AND 2-3 years experience in administrative, customer service, data entry, scheduling, HR support, and event coordination, required.
- Bachelor’s degree in Human Resources, Business Administration, or related field AND 1 year experience in HR internships, customer service, administrative, event coordination, project support, teamwork, and reporting, preferred.
- Strong communication, organizational, and time management skills, required.
- High attention to detail and accuracy in maintaining employee records and HR documentation, required,
- Ability to work independently and as part of a team in a fast-paced environment, required.
- High level of confidentiality and professionalism when handling sensitive employee information, required.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams), required.
- Experience with Human Capital Management (HCM) systems and data management, preferred.
- Knowledge of workers' compensation processes, preferred.
- Basic HR reporting experience, preferred.
- This is a hybrid role, but requires being on-site in our corporate office in the Research Triangle Park area 2x per week. Qualified candidates must be able to commit to this schedule.
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