Application Support Specialist

Our client is looking for an Application Support Specialist to provide end user PC, software, and courtroom Audio Visual support and troubleshooting for staff and users.

Tasks:

·        Respond to and resolve technical issues for staff

Knowledge, Skills and Abilities Required:

·        Ability to LEARN the Agency’s application, and other Court specific technologies including courtroom audio visual/recording equipment, with the aim of supporting users in their everyday use of systems.

NOTE: Position will be on-site 5 days a week in Troy, MI. Full or partial remote is not an option.

Location: Troy, MI  

Contract: 1-3 years

Skills Required:

1-3 years of experience in the following:

·        Experience providing end user PC support to users.

·        Experience providing software support to users.

·        Experience troubleshooting systems

·        Experience with Zoom

·        Experience with Adobe Acrobat

·        Experience with MS Office

Skills Desired – A plus to have:

·        Experience troubleshooting court Audio Video broadcast/recording technology such as JAVS, BIS

·        Experience with Document Management Systems, such as Courts MiFile solution

·        Knowledge of SharePoint

*** Rate depends on experience

*** Candidates authorized to work in the US are encouraged to apply. We can accept H1b, , TN, and other valid work visas for IT. However, we cannot accept OPT or CPT visas at this time.

*** Companies submitting candidates should only submit direct W2 employees for this position.

Please submit your resume by using the "URL" below