IT Service Desk Engineer I - Hybrid Support & Growth

CT Group, part of Lyra Technology Group, is seeking a Level 1 Service Desk Engineer to join their Melbourne team. The full-time role is based in Melbourne CBD, offering a mix of remote support to clients nationwide and occasional on-site work for local clients.

You will handle a diverse set of technologies, deliver excellent customer service, manage tickets, update stakeholders, and contribute to knowledge base articles while growing with CT Group as they expand nationally.