Scrum Master

Key Responsibilities

• Facilitate Scrum ceremonies effectively and consistently.
• Maintain backlogs, work items, and dashboards in Azure DevOps or similar systems.
• Create and refine Azure DevOps cards and supporting documentation.
• Track and report delivery metrics including velocity, burndown, risks, blockers, and
• project status.
• Document action items, decisions, and status updates.
• Perform appropriate investigation before escalating issues.
• Collaborate regularly with the Development Manager for team alignment.
• Support process improvement initiatives by identifying opportunities and proposing
• ideas.
• Ensure accuracy and transparency in reporting.
• Assist with dependency coordination across teams.

Required Skills

• 3–5 years of experience as a Scrum Master supporting Agile teams.
• Strong understanding of Agile values and frameworks.
• Experience with Azure DevOps or similar Agile work management systems.
• Experience tracking and reporting Agile delivery metrics.
• Ability to investigate issues before escalation.
• Strong written and verbal communication skills.
• CSM Certification.

Desired Skills

• PMP Certification preferred.
• Experience in large enterprise or government environments.
• Familiarity with Agile maturity efforts or transformations.

Deliverables & Success Metrics

• Well-facilitated Agile ceremonies.
• Accurate and timely reporting.
• High-quality DevOps card creation and backlog maintenance.
• Clear documentation and action tracking.
• Effective identification and mitigation of risks and blockers.
• Demonstrated contributions to process improvement

Skill	Required /Desired	Amount	Actual Years of Experience
Facilitating Scrum ceremonies	Required	3
Agile frameworks, values, and team coaching	Required	3
Azure DevOps or similar Agile work management system	Required	3
Creating and managing work items/user stories/tasks	Required	3
Project reporting, metrics, and dashboards	Required	3
Documentation & administrative support	Required	3
Process improvement & continuous improvement involvement	Required	3
Root-cause investigation before escalation	Required	3
Cross-team communication & collaboration	Required	3
Experience supporting Agile delivery in technical environments	Required	3
Ability to balance Agile facilitation with delivery operations	Required	3
CSM Certification	Required
PMP Certification	Desired