Quick overview
Job description
Drive high-impact digital health transformation initiatives across Australia, partnering directly with senior leaders to shape vital platforms connecting healthcare providers and citizens.
Join a multidisciplinary delivery team within our Federal Government client, championing Agile best practices to modernise nationwide healthcare technical infrastructure.
Contract/Engagement: Initial 12-month contract + 1x 12-month extension option
Location & Flexibility: Canberra ACT, Brisbane QLD, or Sydney NSW; flexible hybrid working arrangements supported
Lead Strategic Discovery: Partner with Product Managers and Service Designers to direct discovery, future-state ideation, and strategic roadmap development using collaborative tools such as Miro.
Drive Agile Delivery: Steer Program Increment (PI) Planning and backlog refinement, translating complex business priorities into prioritised Epics, Features, User Stories, and Acceptance Criteria in Jira.
Bridge Health & Tech Domains: Elicit, analyse, and document business, functional, and non-functional requirements, ensuring end-to-end traceability across vendors and technical stakeholders.
Ensure Operational Readiness: Lead business impact analyses and transition planning using ITSM frameworks to establish sustainable service support models and operational procedures.
Champion Quality & Validation: Direct business analysis leadership across User Acceptance Testing (UAT), defect triage, and capability verification against key acceptance criteria.
Capability Uplift: Coach and mentor junior and mid-level Business Analysts, raising the benchmark for Agile analysis practices and modern methodologies across the organisation.
To be successful in this position, you will ideally bring:
Digital Health Domain Expertise: Proven record delivering within the Australian healthcare or digital health sector, demonstrating an in-depth grasp of clinical workflows, health information exchange, or digital health systems.
Technical Toolkit: Strong hands-on proficiency with Jira, Confluence, and Miro, alongside proven delivery experience across enterprise web portals, mobile solutions, and API integration services.
Experience: 5+ years of dedicated IT Business Analysis experience, preferably operating in complex Federal Government, public sector, or regulated digital health environments.
Core Capabilities: Deep knowledge of Agile frameworks and practices (including PI Planning and backlog prioritisation), exceptional stakeholder engagement skills, and the confidence to guide technical and vendor teams with autonomy.
Security Clearance: Due to the nature of this environment, candidates must hold a current Baseline
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