Construction Quality Manager

Please see the detailed JD for the Construction Quality Manager role.

The Construction QA/QC Support personnel will be responsible for working full-time with the project team to oversee quality assurance and quality control (QA/QC) processes throughout the construction period. Working collaboratively with our project team, you will ensure that our day-to-day execution on site adheres to our processes and project parameters and ensure conformance, meeting the highest standards of performance, functionality, and safety. Job Responsibilities:

• Demonstrate commitment to an Injury-Free Environment through own actions and mentoring others, ensuring Safety program is followed

• Review of General Contractor’s Project Quality Management Plan (QMP) including QA/QC procedures and inspection and test plans. 

• Lead and manage quality awareness promotions that will enhance the quality culture and outputs on the project. 

• Attend and participate in project meetings for design and construction including but not limited to the OAC and weekly quality meetings.

• Foster a supportive and inclusive work environment by collaborating closely with construction, quality, commissioning, procurement, design, and operations stakeholders. 

• Identify quality issues and ensure necessary modifications are made to keep to budget, schedule, and scope for improved project delivery. 

• Facilitate decision-making to drive quality solutions, schedules, and manage change as required.

• Execute project audits and ensure audit goals are met. 

• Consolidate, analyze, and report key audit data regularly to ensure compliance and conformance. 

• Identify areas for improvement and use disciplined problem-solving techniques to suggest corrective and preventive actions to non-conformances. Improve process control through improved process capability and error-proofing.  

Performance Analysis: 

• Document, analyze, and evaluate quality metrics on the project. 

• Provide data-driven insights to support process adherence and conformance. 

• Document, aggregate, and report audit results, issues, lessons learned, and recommendations for corrective actions. 

• Prepare detailed audit reports summarizing non-conformances, observations, and audit outcomes in a clear and accessible manner. 

• Support the entry data of QA/QC items in the appropriate tool, issue a weekly QA/QC log, maintain quality metrics, and track QA/QC items until closure as part of the QA/QC program.

• Continuously improve QA/QC procedures and protocols for region-wide change management. 

• Identify opportunities for process efficiencies within the audit and quality control workflow. 

• Identify defects, data inconsistencies, and areas for improvement to ensure consistent quality delivery. 

• Lead and/or participate in digitalizing construction related processes to improve efficiency, transparency, traceability, and accountability. 

• Provide training and support to stakeholders on QA/QC processes, specifications, and best practices. 

  • Education: Bachelor’s degree in construction project management, architecture, engineering, quality management, or related fields, AND 5+ years related experience on data center projects OR equivalent experience in similar type of industry. 

• Technical Skills: Proficient in using Microsoft 360 Suite, BIM (building information modeling), Bluebeam, and construction software tools as needed. Proficient in using data analytics and internal reporting tools, such as PowerBI and other statistical inference tools. 

• Analytical Mindset: Strong analytical and problem-solving skills with the ability to interpret complex data and identify trends.

• Detail Oriented: Meticulous attention to specification and governing standards detail and installation compliance with a commitment to delivering high-quality results. This includes auditing contractor certifications. 

• Communication: Excellent verbal and written communication skills, with the ability to articulate technical concepts to non-technical stakeholders, promoting open and inclusive communication. 

• Demonstrated ability of working collaboratively in a fast-paced and dynamic environment to meet schedule.  

• Adaptability: Ability to adapt to changing priorities and handle multiple tasks simultaneously. 

• Quality Mindset: A strong passion for maintaining accountability and adherence to project quality standards and specifications. Plan, Do, Check, Act. 

Explain a typical day in the role.:	Onsite, working with the Contractor to ensure conformance of quality requirements and inspection of the works.
What is the ideal background of a candidate for this role?:	Quality Assurance and Quality Control experience with a preferred mechanical or electrical engineering background.

Top 3 Must-Have HARD Skills & years of experience for each:	Quality Assurance - 3 years Project Management - 5 years Communication - 5 years