SAP Technical Consultant

SAP SuccessFactors ECP Technical Consultant (2 Positions) Open to Working Holiday Visa holders Local experience not required

Contract: 12-Month Contract

Location: Anywhere in Australia or New Zealand (Remote/Flexible)

Mandatory Requirement: Australian or New Zealand Payroll Experience

About the Company

Our client is a large enterprise organisation operating across multiple regions and supporting a complex workforce environment. They are committed to delivering reliable, compliant, and business-critical payroll services through modern HR and payroll technology platforms.

About the Role

We are seeking experienced SAP SuccessFactors Employee Central Payroll (ECP) Technical Consultants to join a high-performing payroll and technology team. These are hands-on technical positions focused primarily on supporting New Zealand payroll operations, while also contributing to payroll support activities across other geographies as required.

Key Responsibilities SAP SuccessFactors ECP Support

• Act as the subject matter expert for SAP SuccessFactors Employee Central Payroll (ECP).
• Provide production support, troubleshooting, and operational management of payroll systems.
• Maintain stable, secure, and compliant payroll environments.
• Support payroll processing activities and resolve complex payroll issues.

Configuration & Change Management

• Perform payroll and system configuration changes.
• Manage transports and production deployment activities.
• Support system upgrades, releases, testing, and continuous improvement initiatives.
• Ensure adherence to governance, compliance, and change management processes.

Payroll Operations

• Support New Zealand payroll processing and compliance requirements.
• Collaborate with payroll teams to ensure accurate and timely payroll execution.
• Monitor system health, payroll integrity, and operational performance.
• Participate in critical payroll run activities and provide after-hours support when required.

Stakeholder Collaboration

• Work closely with payroll teams, business stakeholders, technology teams, vendors, and global support teams.
• Investigate and resolve production incidents and integration issues.
• Contribute to operational excellence across payroll and HR technology functions.

To be successful in this role, you will demonstrate:

• Strong hands-on experience with SAP SuccessFactors Employee Central Payroll (ECP).
• Deep understanding of Australian and/or New Zealand payroll legislation, compliance, and payroll operations.
• Proven experience supporting complex production payroll environments.
• Experience with payroll configuration, system administration, and transport management.
• Strong ABAP development and debugging skills.
• Ability to troubleshoot payroll, integration, and production support issues.
• Experience maintaining data integrity and system reliability within business-critical environments.
• Knowledge of ITIL, DevOps, Agile, or SAFe methodologies.
• Excellent communication, stakeholder management, and problem-solving skills.
• SAP SuccessFactors experience beyond Employee Central Payroll.
• Experience with SuccessFactors implementations, upgrades, and release management.
• Understanding of HR processes and employee lifecycle management.
• Experience working in regulated, financial services, government, or other highly controlled environments.
• Knowledge of enterprise governance, risk, and compliance frameworks.

Qualifications Preferred:

• SAP SuccessFactors Certification
• SAP Payroll Certification

Advantageous:

• Certified Payroll Technician (CPT)
• ITIL Certification
• DevOps Certification
• SAFe Certification

Ideal Candidate

We are particularly interested in candidates who can demonstrate:

• Strong New Zealand and/or Australian payroll expertise.
• The ability to work independently in a complex enterprise environment.
• Experience supporting critical payroll operations where compliance and accuracy are paramount.
• A track record of managing incidents, transports, configuration changes, and production support activities.

Candidates with only high-level SuccessFactors exposure and limited Employee Central Payroll support experience are unlikely to be suitable.

What's on Offer

• Remote working flexibility from anywhere in Australia or New Zealand.
• Opportunity to work within a complex, enterprise-scale payroll environment.
• Exposure to global payroll operations and leading HR technology platforms.