Senior Director, Technical Program Management

hackajob is collaborating with Oracle to connect them with exceptional professionals for this role. Description
Partners with executive management and stakeholders to align priorities and goals using technical know-how in a fundamental engineering area or technical domain. Oversees and forecasts the scope, milestones, and objectives for each technical program, orchestrating the collaboration of teams to drive the successful delivery of each aspect of technical programs within their span of control.

Oversees strategies that streamline comprehensive program plans that outline the management process for technical and considers cross-organizational scope impacting products and business. Oversees the development and execution of comprehensive risk mitigation strategies, driving alignment across multiple teams and executive leadership on these strategies. Establishes the vision and strategic direction for technical program improvement across the group, embedding best practices into organization-wide initiatives and ensuring long-term operational excellence and scalability.

Leads meetings with executive-level stakeholders to align priorities, drive collaboration, and achieve technical program objectives. Guides technical programs and initiatives to improve efficiency, setting strategic direction for teams to shape these programs. Oversees the technical execution of reporting and analytics initiatives, ensuring enhancements to group-wide technical program execution.

Fosters strategic relationships with internal Oracle teams as a technical liaison, ensuring a collaborative approach to achieving organizational objectives and customer success within Oracle commitments. Responsibilities
Key
Responsibilities
Technical
Management and Execution - Technical Management:

• Oversees

the delivery of products or services, implementing and ensuring compliance with
all third party, security, export, accessibility, and legal compliance requirements.

• Leverages

technical knowledge to identify risks, manage scope, estimate program
timelines, request feasibility, testing requirements, and determine appropriate
resources.

• Leads

strategic oversight and direction for the group's response to critical security
escalations, ensuring appropriate access to information, adjusting timelines,
and communicating assessed risks and potential mitigation strategies with
executives to align on the optimal proposed path to resolution.

• Drives

strategic forecasting of program demands and resource allocation, collaborating
with key stakeholders to validate predictions and optimize resource allocation.

• Drives

the continuous evolution of processes to enhance the reliability, resilience,
and scalability of the products or services, leveraging cutting-edge
technologies and best practices.

• Develops

strategic priorities and plans regarding maintenance activities and ad-hoc
maintenance.
Technical
Management and Execution - Technical Strategy and Execution:

• Utilizes

technical knowledge to identify and manage program dependencies and risks.

• Supports

rapid response to escalations, coordinating within the group and communicating
to group members to assess risk, determine mitigation strategies, and execute
the optimal proposed path to resolution.

• Defines

global strategies for various products, including transitions to Oracle Cloud
infrastructure, positioning the organization for successful innovation.

• Establishes

global delivery standards and guidelines, ensuring alignment with Oracle best
practices.

• Engages

and leads global initiatives through all phases of Implementation, Incident,
Problem, and Organizational Change activities, including process automations.
Program
Oversight - Strategy and Decision-Making:

• Oversees

guidance provided to team members, ensuring excellence in managing customer
interactions, service teams, and stakeholders.

• Oversees

and forecasts the scope, milestones, and objectives for each program,
orchestrating the collaboration of teams to drive the successful delivery of
programs within their span of control.

• Scopes

and refines key performance indicators (KPIs) and develops measurement methods
to monitor, evaluate, and optimize group performance against established goals
(e.g., scope, timelines, deliverable quality).

• Drives a

culture of effective collaboration and alignment of priorities, developing a
communication strategy with partners and customers to achieve group goals.
Program
Oversight - Program and Operations Management:

• Oversees

strategies that streamline comprehensive program plans that outline the
management process for technical, non-technical, and cross-organizational scope
impacting products and business.

• Oversees

the work of program staff (e.g., development, quality assurance, customer
success), developing strategies that ensure successful identification and
mitigation of barriers, including risks and issues in workflows.

• Shapes

the long-term strategy for comprehensive program documentation (e.g., status
reports, program plans), driving alignment with group objectives and business
priorities.

• Engages

with senior leadership to communicate program expectations, progress, and
challenges, ensuring program management best practices are embedded at all
levels.

• Sets the

strategy for program governance meetings, ensuring alignment across the
organization and with senior leadership.

• Creates

and champions strategies to lead and direct global teams in achieving
operational or functional goals, ensuring alignment with customer service level
agreements (SLAs), and productivity targets.

• Oversees

forecasting program demands, funding, and resourcing, ensuring alignment with
program goals.

• Sets the

strategy for change management initiatives for programs, such as priority,
scope, scheduling, or requirement changes.
Program
Oversight - Risk Management:

• Oversees

the development and execution of comprehensive risk mitigation strategies,
driving alignment across multiple teams, departments, and senior leadership on
these strategies.

• Provides

oversight on the analysis of costs, benefits, and return on investment (ROI),
ensuring optimized program outcomes and group success.

• Leverages

extensive technical expertise and resource options to champion seamless
solution delivery and widespread adoption.

• Shapes

group adoption strategies, influencing technical resource investments and
executive stakeholders to drive long-term innovation and business
transformation.
Process
Efficiency - Process Optimization:

• Establishes

the vision and strategic direction for program improvement across the group,
embedding best practices into group-wide initiatives and ensuring long-term
operational excellence and scalability.

• Oversees

the testing, implementation, and optimization of initiatives and solutions to
achieve operational excellence and exceed business goals.

• Sets

direction for optimizing methodologies, ensuring seamless program execution,
cross-functional collaboration, and the achievement of exceptional team and
program outcomes.
Process
Efficiency - Continuous Improvement:

• Drives

innovation through continuous improvement methodologies, ensuring group-wide
operational efficiencies.

• Shapes

strategic decision-making by embedding data-driven decision-making into broader
business processes.

• Provides

strategic priorities for initiatives to drive the direction of efforts to
advance solution availability, reliability, and security.

• Iterates

processes based on feedback and KPIs, analyzing results through retrospectives.

• Reviews

the definition of requirements and configurations of existing and new
development tools, where applicable, in accordance with group goals and OKRs.
Collaboration
and Program Leadership - Cross Functional Collaboration:

• Leads

meetings with senior leader stakeholders to align priorities, drive
collaboration, and achieve program objectives.

• Consults

and advises department leaders to improve teamwork, streamline processes, and
enhance operational efficiency across the group.

• Shares

program updates and plans to senior leader stakeholders, communicating complex
information and driving informed decision-making processes.

• Enhances

stakeholder engagement to inform and shape decision-making, improving the
execution of programs across the group.
Collaboration
and Program Leadership - Program Leadership:

• Guides

programs and initiatives to improve group efficiency, setting strategic
direction for teams to shape these programs.

• Identifies

areas for improvement, develops and executes comprehensive change management
strategies, and ensures successful adoption of new processes or systems.

• Advises

on the development and execution of strategic plans and initiatives . click apply for full job details