Quick Overview
Job Description
The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Vice President of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property.
He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.
4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.
~Prior experience in Hotel Human Resources is required
Serve as a strategic HR partner and trusted advisor to the General Manager and hotel leadership team on people, organizational, and business matters.
- Lead the overall Human Resources function and maintain effective, consistent HR processes, practices, and documentation across the property.
- Foster a people-first culture focused on associate engagement, recognition, inclusion, accountability, development, and retention.
- Provide guidance and coaching to leaders regarding employee relations, performance management, attendance, workplace concerns, conflict resolution, and corrective action.
- Conduct fair, thorough, and timely workplace investigations and partner with Corporate Human Resources as appropriate.
- Respond to legal inquiries, claims, subpoenas, requests for information, and other employment-related matters in coordination with Corporate Human Resources, the General Manager, and legal counsel.
- Ensure compliance with federal, California, and local employment laws and company policies, including wage and hour requirements, leaves of absence, accommodations, workplace safety, anti-harassment requirements, and required training.
- Oversee the recruitment and selection process, including workforce planning, job postings, candidate screening, interviewing, offers, background processes, onboarding, and new-hire orientation.
- Oversee associate leave administration, including FMLA/CFRA, disability accommodations, workers' compensation coordination, and the interactive process in partnership with applicable corporate resources.
- Support compensation initiatives, wage reviews, promotions, transfers, organizational changes, and annual performance review processes.
- Develop and facilitate leadership and associate training programs focused on compliance, service culture, leadership effectiveness, performance management, and professional development.
- Monitor turnover, retention, staffing, employee relations trends, and other HR metrics to identify opportunities for improvement.
- Maintain accurate and confidential personnel records and ensure appropriate documentation of employment actions.
- Develop, review, and implement HR policies, procedures, standard operating practices, and communication tools to improve consistency and operational effectiveness.
- Support workplace safety programs, workers' compensation initiatives, and required prevention programs in partnership with hotel leadership.
- Partner with leadership during organizational transitions and other significant operational changes to ensure effective communication and associate support.
- Oversee Human Resources Coordinator
- Perform additional Human Resources responsibilities as needed to support the hotel and its associates.
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