Staffing - Technical Writer II

Job Location and Work Arrangement

Hybrid: Hickory, NC with possible travel of 20-30%.

Language Skills

Technical fluency in Spanish would be great, but not necessary.

Compensation

This is the pay range that Magnit reasonably expects to pay someone for this position. However, as a supplier, your expected pay range may differ.

Benefits: It is recommended that employers include a general description of any health or compulsory benefits for compliance with Pay Transparency laws.

Scope of Position

The Contract Technical Writer will create, revise, and maintain clear, accurate, and user-focused technical documentation supporting engineering, manufacturing, equipment, and operational activities. This role will partner with engineers, subject-matter experts, technicians, project managers, and other stakeholders to translate complex technical information into standardized documentation that is easy to understand and use.

Key Responsibilities

• Develop, edit, and maintain technical documents, including standard operating procedures, work instructions, equipment manuals, process documentation, training materials, specifications, and troubleshooting guides.
• Interview and collaborate with subject-matter experts to gather, validate, and organize technical content.
• Translate complex engineering and operational information into clear, concise language appropriate for the intended audience.
• Create and update diagrams, screenshots, tables, and other supporting content to improve usability and comprehension.
• Apply document templates, style guides, terminology standards, and revision-control requirements consistently.
• Manage document reviews, incorporate stakeholder feedback, and obtain required approvals within agreed timelines.
• Verify documentation against equipment, processes, drawings, and source materials to ensure accuracy and completeness.
• Maintain organized document repositories, revision histories, and status tracking.
• Identify documentation gaps and recommend improvements to content, structure, and document-development processes.
• Support multiple assignments and priorities while meeting quality, schedule, confidentiality, and safety expectations.

Required Qualifications

• Bachelor’s degree in Technical Writing, Communications, English, or STEM field is preferred, but will consider candidates with extensive experience without the degree.
• Proven experience as a Technical Writer or in a similar role.
• Strong writing, editing, and proofreading skills with excellent attention to detail.
• Ability to understand complex technical information and translate it for non-technical audiences.
• Proficiency in tools such as Microsoft Word, Adobe Acrobat or similar documentation software.
• Strong organizational and project management skills to handle multiple tasks and deadlines.
• Excellent communication and collaboration skills.

Preferred Qualifications

• Experience documenting industrial equipment, automation systems, manufacturing processes, maintenance activities, or engineering projects.
• Familiarity with document control, quality management systems, change management, or regulated environments.
• Experience with SharePoint, Adobe Acrobat, illustration or screen-capture tools, and content-management systems.
• Ability to interpret engineering drawings, process flows, equipment specifications, and technical data.

Core Competencies

• Technical aptitude and learning agility
• Clear and audience-focused communication
• Accuracy and attention to detail
• Stakeholder collaboration
• Planning, prioritization, and follow-through
• Continuous improvement mindset

Measures of Success

• Documentation is accurate, complete, consistent, and appropriate for the intended audience.
• Assigned deliverables are completed according to agreed priorities and schedules.
• Stakeholder feedback is incorporated efficiently, with minimal rework.
• Documents comply with applicable templates, standards, approval processes, and revision-control requirements.
• Documentation gaps and usability improvements are identified and addressed proactively.