Data Center Technician (Level 1 / Level 2 / Level 3)

Job Title: Data Center Technician (Level 1 / Level 2 / Level 3)

Location: San Jose, CA

Experience Required: 1–4+ Years

Job Summary: We are hiring Data Center Technicians at Level 1, Level 2, and Level 3 to support the installation, decommissioning, troubleshooting, and maintenance of data center and lab infrastructure across the Bay Area.

The ideal candidates will have experience working with server, network, and storage equipment, hardware installation, rack and stack operations, structured cabling, asset inventory, and basic hardware troubleshooting. Candidates will work alongside IT support teams, infrastructure specialists, and client stakeholders to maintain reliable, secure, and organized data center environments.

We are looking for candidates at different experience levels, from technicians who can perform standard tasks with guidance to senior technicians who can independently manage complex activities, support project execution, and mentor junior team members.

Experience Requirements by Level:

· Data Center Technician Level 1: 1–2 years of relevant IT, hardware, data center, or lab experience. Ability to perform standard installation, cabling, inventory, and troubleshooting tasks with guidance as needed.

·        Data Center Technician Level 2: 2–4 years of enterprise data center or lab experience. Ability to independently execute rack and stack, hardware installation, cable patching, troubleshooting, documentation, and asset management activities.

·        Data Center Technician Level 3: 4+ years of data center experience. Strong hands-on expertise in server, network, and storage infrastructure; ability to lead complex installations and decommissioning activities, resolve hardware connectivity issues, coordinate project execution, maintain technical documentation, and mentor junior technicians.

Key Responsibilities:

·       Install, decommission, relocate, and maintain data center network, compute, server, and storage  equipment, including SAN, NAS, and Power Distribution Units (PDUs).

·      Rack and stack servers, network devices, and other infrastructure equipment in accordance with client standards.

· Read and execute rack elevation diagrams, patching matrices, and network topology documentation.

·        Perform copper and fiber-optic cabling, patching, labeling, cable routing, and cable management.

· Troubleshoot physical connectivity issues, including power, cabling, link lights, and hardware connectivity.

·     Identify, document, and track IT assets, including asset tags, serial numbers, MAC addresses, and equipment locations.

· Assist with server hardware installation, component replacement, and maintenance involving processors, memory, storage drives, and network cards.

·        Maintain power redundancy, airflow, cooling, and cable management standards.

· Follow data center safety procedures, including proper lifting, equipment handling, ESD precautions, and ladder safety.

·     Maintain accurate installation records, inventory reports, project documentation, and client-specific standards.

·     Coordinate with clients, IT support teams, infrastructure specialists, and project leads to complete assigned work within established timelines.

·       Keep work areas clean, organized, and compliant with client safety requirements.

·   For Level 2 and Level 3 technicians, work independently, prioritize assignments, and provide technical guidance to junior team members as appropriate.

·   For Level 3 technicians, assist with complex deployments, project coordination, escalation of technical issues, and mentoring of Level 1 and Level 2 technicians.

Required Skills and Qualifications:

·        1–4+ years of relevant experience, depending on the technician level.

·       Hands-on experience with data center, enterprise IT, hardware support, or engineering lab environments.

·       Knowledge of server, compute, network, and storage hardware, including SAN, NAS, and PDUs.

·       Experience with rack installation, rack and stack, hardware relocation, and structured cabling.

·       Familiarity with Ethernet, coaxial, and fiber-optic cabling, including single-mode and multimode fiber, CAT6, and CAT6A.

·       Understanding of hardware components such as CPUs, RAM, storage drives, and network interface cards.

·       Ability to perform basic hardware and connectivity troubleshooting.

·       Knowledge of rack elevations, patching matrices, asset tracking, and equipment labeling.

·       Understanding of data center airflow, thermal management, and redundant power configurations.

·       Familiarity with IT Asset Management (ITAM) processes. Experience with Data Center Infrastructure Management (DCIM) tools is a plus.

·       Proficiency with basic computer applications, including Microsoft Office, Google Workspace, and spreadsheets.

·       Strong documentation, communication, organization, and time-management skills.

·       Ability to use basic hand tools and follow established safety procedures.

·       Ability to lift equipment weighing up to 50 lbs regularly and stand or walk for extended periods, including up to 8 hours per day.

Preferred Qualifications:

·        Experience working in enterprise data centers or engineering labs.

·        OSHA and ESD safety awareness.

·        Experience supporting large-scale hardware deployments, equipment migrations, and decommissioning projects.

·        Ability to work independently with minimal supervision, depending on experience level.

·        Previous experience mentoring junior technicians or coordinating data center activities is preferred for Level 3 candidates.

What We Are Looking For: We are seeking motivated, detail-oriented, and dependable technicians with strong hands-on hardware skills and a commitment to safety, quality, and customer service.

Candidates will be considered for Level 1, Level 2, or Level 3 positions based on their relevant experience, technical expertise, and ability to work independently.

Interested candidates: Please submit your updated resume highlighting your data center experience, hardware installation skills, cabling knowledge, and relevant technical qualifications.