Information Technology Specialist (NETWORK SERVICES) with Security Clearance

About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is located at Fort Wainwright, Fairbanks, Alaska.

Summary About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is located at Fort Wainwright, Fairbanks, Alaska. Learn more about this agency Overview
Help Accepting applications Open 10/15/2026 to 10/29/2026 Location 2 vacancies in the following location: Fort Wainwright, AK No matching locations found.

Work site options
Telework eligible
Yes—Eligible for situational telework only, including emergency and OPM prescribed "unscheduled telework". Remote job
No
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy. Salary
$95,284 - $123,876 per year
Pay scale & grade
GG 11
Promotion potential
None Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule
Full-time
Travel Required
Occasional travel - Up to 10% business travel. Appointment type
Permanent Occupations and job series

• 2210 Information Technology Management

Supervisory status
No
Federal service type
This job is in the Competitive Service Represented by a union
No Drug test
No
Security clearance
Secret
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk Jobs require a background check and some require a security clearance. The type depends on the job. Background check type

• National security

Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests. Announcement number
DAKB-26-13088804-CES
Control number
888701100 This job is open to
Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency See "Who May Apply" in the "Qualifications" section for more information on who is eligible to apply. Duties
Help

• Serves on the communications team of the Network Enterprise Center (NEC) as an Inside Plant Technician (ISP) on the Defense Switched Network (DSN), Voice over IP (VoIP), and legacy Time Division Multiplexing (TDM) telecommunications systems.
• Integrates, configures, and optimizes VoIP/voice/data network systems, including IP telephony, PBX platforms, call manager systems, and associated hardware/software.
• Performs installation, testing, troubleshooting, and maintenance of digital/analog switching systems, circuit equipment, cable distribution systems, and customer connectivity.
• Monitors system performance, analyze logs and diagnostic data, identify service issues, and implement corrective actions to restore or improve telecommunications services.
• Plans and executes upgrades, configuration changes, and technology roadmap efforts; develop procedures and recommendations to enhance voice and network infrastructure.
• Coordinates with customers, NEC operations, vendors, and emergency personnel to resolve complex telecommunications issues and ensure reliable delivery service. Requirements

Help Conditions of employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This is a DoD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Appointment to this position does not confer competitive status.
• Appointment to this position is subject to a three year probationary period unless the appointee has previously met the requirements as described in DoDI 1400.25 V3005, Cyber Excepted Service, Employment and Placement.
• This position has a Temporary Duty (TDY) or business travel requirement of 10% of the time.
• This position is designated Tier 3, Non-Critical Sensitive, Moderate Risk and requires the incumbent to obtain and maintain a Secret Security Clearance Level as a condition of employment.
• Must be able to lift 50 pounds; a physical examination is required.
• This position is designated mission essential. Employee may be required to remain on duty or report for duty during severe weather or other installation closings.
• May be required to work overtime and other than normal duty hours which may include evenings, weekends, and/or holidays. Callback and emergency duty are regular requirements of this position.
• In accordance with DoDM 8140.03 and supplemental Army guidance, the employee must obtain and maintain the following requirements for each Cyber work role
• (except Data, AI, and/or Software Engineering) at the assigned proficiency level: 1) Foundational qualification requirements within 9 months,
• 2) Resident qualification requirements within 12 months, 3) 20 hours of Continuous Professional Development (CPD) per work role code (which can overlap).

Qualifications
CYBER EXCEPTED SERVICE POSITIONS ARE NOT SUBJECT TO THE TWO-PAGE RESUME LIMIT. YOUR FULL RESUME WILL NEED TO BE UPLOADED TO YOUR USAJOBS PROFILE USING THE DOCUMENT TYPE "OTHER DOCUMENTS".
This position is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure.

Who May Apply

Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

• Current Civilian Employees of the Organization Applying to Cyber Excepted Service (CES) Positions

Organization is defined as current, permanent ARCYBER/NETCOM employees only.
Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package.
In order to qualify, you must meet the education or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Applicant must have one year of directly applicable experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job but will clearly demonstrate past experience in the application of the particular competencies or knowledge, skills, and abilities necessary to successfully perform the duties of the position. Such experience is typically in or directly related to the work of the position to be filled. Qualifying experience would be demonstrated by providing technical support for information technology and telecommunications systems in a large-scale enterprise environment. This experience must include hands-on administration and troubleshooting of Voice over IP (VoIP) systems, along with experience managing analog voice gateways. Candidates must demonstrate the ability to perform inside plant work, including cable management and equipment installation in a data center, and use service management systems to document and resolve customer service requests for both modern and legacy telecommunication services.
Qualifying experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:
(1) Attention to Detail: Manages and maintains a comprehensive inventory of telecommunications equipment with near-perfect accuracy (99%+). This includes inside plant responsibilities such as meticulously documenting every cable run, switch port, and VoIP handset. Processes all service requests in the CAIRS database, ensuring user profile modifications and E911 location data are flawless. Demonstrates precision in physical tasks within the tech control facility, including cable management and equipment installation.
(2) Customer Service: Serves as a technical point of contact for a large user base (5,000+), fielding requests for adds, moves, and changes within both modern Unified Call Manager systems and traditional analog lines. Conducts site surveys to develop tailored solutions for VoIP, and analog services. Directs and coordinates trouble resolution for the full spectrum of telephony platforms, assisting users with everything from VoIP feature configuration to troubleshooting issues on analog devices.
(3) Oral Communication: Briefs technical solutions, such as VoIP migrations or network cutovers, to diverse groups of technical and non-technical stakeholders. Leads and participates in meetings to coordinate projects like Unified Call Manager upgrades or large-scale physical cabling installations. Serves as a go-to resource for clear and concise answers on a wi