Empfangsmitarbeiter (m/w/d)

Receptionist | Stuttgart, Germany | Hybrid

We're hiring on behalf of a globally recognized hotel group known for its distinctive design, high service standards, and commitment to providing guests with a home away from home. This rapidly expanding company operates numerous hotels across Europe and beyond, making it a dynamic and exciting place to build a career.

The Role

• Welcome and assist hotel guests, managing check-in and check-out processes.
• Handle reservations, overbookings, and option management.
• Process billing, manage direct billing, and oversee cash handling and reconciliation.
• Perform various front and back-office administrative tasks, including managing no-shows and responding to guest emails.
• Gain cross-departmental insights by collaborating with a multicultural team.

What You'll Need

• Vocational training in hotel management or relevant experience in the hospitality/gastronomy sector, or a keen interest in a career change.
• A strong sense of quality and service, with excellent hosting skills and a passion for the hotel industry.
• An open, communicative demeanor and strong verbal skills in both German and English.
• Team player attitude with a willingness to support across departments.

What's On Offer

• Opportunity to be part of a successful, international hotel brand.
• A collaborative and supportive team environment where individual personalities are valued.
• Exposure to modern design and high-quality service standards.
• Potential for growth and development within the organization.

Apply via Haystack today!