Scrum Master / Project Manager

The resource will act as the scrum master with duties including coaching the team on scrum practices, facilitating scrum ceremonies, removing impediments to progress, protecting the team from external distractions, and fostering collaboration and continuous improvement within the team and organization

• 7+ years of experience serving as a Scrum Master in Agile software development environments.
• Advanced knowledge of Scrum, Kanban, and Scaled Agile methodologies (SAFe, Nexus, LeSS, or similar).
• Strong understanding of software development life cycles (SDLC), secure application development lifecycle (SADLC), and modern DevOps practices.
• Experience facilitating Agile ceremonies including Sprint Planning, Daily Scrum, Refinement, Sprint Reviews, and Retrospectives.
• Hands-on experience using Azure DevOps Agile lifecycle management tools.
• Associate's degree or higher.
• SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), CSM, PSM I/II, ICP-ACC, or equivalent certification.
• Experience working with debt collection/servicing systems, payment processing workflows, or financial case management platforms.
• Experience supporting Quality Assurance processes including regression, user acceptance testing (UAT), and post-deployment validation.