Technical Support Engineer - UX - 2025

Technical Support Engineer - UX Fortune 500 cloud based blue chip organization 12 months contract opportunity - with a high potential to go permanent Offering: $470/day including super Location: Sydney CBD - Hybrid work Arrangements

About the role

The Technical Support Engineer will be responsible for managing and resolving challenging issues for ServiceNow platform partners and customers. This includes developing subject matter expertise within the customer support department and collaborating with other team members in the various technologies.

Responsibilities

• Demonstrated ability to troubleshoot the most difficult technical issues
• Demonstrated creative problem-solving approach and strong analytical skills
• Must be proficient with analyzing log files and standard debugging concept
• Strong experience working with dynamic HTML components: AJAX, JavaScript, CSS, XML, HTML, XHTML
• Strong experience with JavaScript, AngularJS and Jelly
• Strong experience working in Java or similar backend programming language
• Experience and understanding of Object-Oriented Design
• Experience with relational databases such as MySQL, Oracle
• Working knowledge of the components in a web applications stack

Nice to have

• Familiarity with Linux, UNIX or other OS
• Excellent client/ customer management skills
• Excellent written and verbal communication skills in English - with the ability to clearly articulate solutions to complex technical problems
• Ability to work with high-value customer administrators and developers

Education & Qualifications

Bachelor's or higher in Computer Information Systems or equivalent experience in a related field.

Candidates Must be based in Sydney and must be Permanent Residents or Citizens to be considered for this role.

About the Employer

At Salt, our mission is Creating Futures by putting our clients, candidates, partners, and team members at the heart of everything we do. We extend our sincere appreciation to everyone who has contributed to our continued success.

Salt acknowledges the Traditional Owners of the lands across Australia as the continuing custodians of country and culture. We pay our respects to all First Nations Australians and their Elders past and present.