IT Support Technician

RESPONSIBILITIES

Kforce has a client that is seeking an IT Support Technician in New Albany, OH.

Responsibilities

Project Support:

• Support new store openings
• Assist with store updates and refreshes
• Support store closings
• Assist with ad hoc projects and requests

Inventory Management & Reporting:

• Monitor hardware inventory and provide accurate, timely updates to stakeholders
• Update inventory tracking systems, particularly when fulfilling replacement equipment requests
• Track and manage IT equipment and supplies

Communication:

• Attend regular team meetings
• Provide status updates to management
• Maintain strong relationships with internal and external partners

Operations:

• Monitor and manage daily ticket queues
• Assist with IT equipment fulfillment and support requests

REQUIREMENTS:

• 1-3 years of experience with POS systems and Microsoft Windows preferred
• Strong customer service skills, including written and verbal communication
• Highly self-motivated and organized with strong attention to detail
• Ability to think and react effectively in a high-energy, fast-paced environment
• Ability to lift and move PCs and other IT equipment as needed

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer.

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