Inside Sales Representative

Job Description
Job Description
Inside Sales Representative – Join P.J. Fitzpatrick’s Dynamic Team!
P.J. Fitzpatrick, the leading name in home services, is looking for enthusiastic and driven individuals to join our
Inside Sales team
! This is your chance to be part of a company known for professionalism, integrity, and results, while building a career in a fast-paced, supportive, and fully remote work environment.
Why You’ll Love This Role:
As an Inside Sales Representative, you’ll be the first point of contact for homeowners, helping them connect with our sales team while delivering exceptional customer service
. You’ll receive comprehensive training
, enjoy performance-based bonuses
, and have growth opportunities within our expanding organization.

Location

Fully remote, but you must reside in one of the following areas: Delaware, Pennsylvania, Maryland, Virginia, DC, New Jersey, or New York
Compensation:
$18–$20 per hour + bonuses based on performance
What You’ll Do:
Engage homeowners via phone and other communication channels to schedule appointments for our sales team
Use effective questioning and listening skills to provide a professional, positive customer experience
Follow company scripts while adding your personal touch to maintain consistent messaging
Identify opportunities to up-sell additional services and clearly explain product benefits
Address customer inquiries with accurate information and thoughtful problem-solving
Handle call transfers, messages, and other special telephone tasks efficiently
Maintain a positive demeanor while resolving concerns and conflicts
Build strong rapport with customers to enhance their experience
Collaborate with the sales team for smooth appointment scheduling and communication
Perform other related duties as assigned
Who We’re Looking For:
If you’re motivated, personable, and passionate about helping customers while contributing to a high-performing team, this role is perfect for you!

Requirements
Qualifications:
Strong data entry and computer skills with a typing speed of at least 40 words per minute.
Excellent written and verbal communication abilities.
Proven problem-solving skills and ability to handle multiple tasks effectively under pressure.
Strong interpersonal skills to build relationships with customers and team members.
Detail-oriented and organized, with a commitment to providing exceptional customer experiences.
Customer service experience
Benefits
Benefits Overview At PJ Fitzpatrick, we believe our team deserves the best. Thats why we offer a comprehensive benefits package that includes:
Health Insurance
Vision Insurance
Dental Insurance
Life Insurance 401(k) with Company Match
Paid Training
PTO
Floating Holiday
PTO on your Birthday