Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
United States
Posted
11 hours ago
CRM
Job Description
Automotive Sales BDC Representative
Napleton Beaver Dam Chevrolet Buick GMC, part of the Napleton Automotive Group, is looking for a motivated, sales-driven BDC Representative to join our growing team. If you love connecting with people, thrive on the phone, and want to play a key role in keeping our sales floor full of qualified buyers, we want to hear from you.
Respond promptly and professionally to incoming internet, phone, and chat sales leads
- Make outbound calls to prospective and past customers to generate and schedule sales appointments
- Follow up on sales leads and unsold showroom traffic using the dealership's CRM
- Confirm scheduled sales appointments in advance to reduce no-shows
- Maintain accurate, detailed records of all customer interactions in the CRM
- Meet or exceed monthly appointment-set and appointment-show goals
- Hand off qualified, well-prepared appointments smoothly to the sales team
- Stay current on dealership inventory, incentives, and sales promotions
- Basic computer skills; comfortable learning CRM and dealership software
- High school diploma or equivalent required
- Ongoing training and coaching
- Health, dental, and vision insurance
- Opportunities for career growth within the Napleton Automotive Group
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