Why This Role Stands Out
Advance your career in a hybrid role with Quantumminds, a company known for its cutting-edge work in technology, where you'll leverage your L3 Wintel expertise to solve complex client challenges and drive impactful solutions. This position offers excellent growth potential for seasoned IT professionals with strong skills in Microsoft Server, Active Directory, Linux, VMware, and Citrix, providing you with a dynamic environment to expand your technical capabilities. If you're ready to contribute to a leading technology firm and thrive in a collaborative, expert team, this is an exciting opportunity to explore.
Quick Overview
Job Description
As a Technical Service Engineer, you will be part of a level 3 team of subject matter experts that is responsible for providing technical expertise for clients' various environment and providing L3 Wintel incident management within their ITSM toolset
The key responsibilities of the role will include, but are not limited to:- Provide L3 Technical Support and administration via client ITSM toolset within the Service health indicator (SHI'S) timeframe
- Participate in client projects when required
- Develop and Update Standard Operating Procedures (SOP'S)
- Develop and update Detailed level design
- Demonstrated knowledge & Experience in Microsoft Server 2016/2019 products and integrated technologies
- Demonstrated knowledge and Experience in Active Directory & Identify Management Services
- Demonstrated Knowledge & experience in Red Hat Linux
- Demonstrated Knowledge & Experience in Vmware Vsphere 7
- Demonstrated Knowledge in Microsoft SQL Server 2019
- Demonstrated Knowledge and Experience in Citrix Studios & Director
- Proficiency in advanced scripting
- ITIL V3/V4 certification
- NV2 security clearance is required
- Bachelor's degree in computer science or related field
- Microsoft Certifications or equivalent experience
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