Assistant Chief Engineer

Pay Range: $82,000-$86,000 + Bonus Eligible Driving is required for this position; screening will be required. This is an exempt position and will be paid on a salaried basis in accordance with state and federal law. Education and Experience • High school diploma or GED; 4 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R (Heating, Ventilation, Air Conditioning and Refrigeration) /electrical/plumbing.

OR • 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

CORE WORK ACTIVIITES Supporting management of Property Operations • Supervises distribution of repair work orders. • Ensures property policies are administered fairly and consistently. • Assists in effectively planning, scheduling and evaluating preventative maintenance programs. • Establishes and maintains open, collaborative relationships with associates. • Monitors timeliness and quality of completion of repair work orders. • Supervises Engineering and related areas in absence of the Director of Engineering. • Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. • Ensures that regular on-going communication occurs with associates to create awareness of business objectives, communicate expectations and recognize performance. • Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. • Selects and order or purchase new equipment, supplies, and furnishings. • Supervises the day to day operations of Engineering and related departments.

Maintaining Property Standards • Inspects and evaluates the physical condition of facilities to determine the type of work required. • Maintains accurate logs and records as required. • Operates generators and fire pumps as necessary. • Provides emergency response services 24/7. • Repairs equipment (e.g., refrigeration, laundry) as necessary. • Ensures all associates have the proper supplies, equipment and uniforms.

Ensuring Exceptional Customer Service • Empowers associates to provide excellent customer service. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Sets a positive example for guest relations.

Conducting Human Resources Activities • Participates in interviewing and hiring of team members with the appropriate skills. • Uses all available on the job training tools to train new associates and provide follow-up training as necessary. • Communicates performance expectations in accordance with job descriptions for each position. • Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job. • Ensures associates understand Company, Resort and Departmental expectations and parameters. • Ensures associates are cross-trained to support successful daily operations. • Establishes and maintains open, collaborative relationships with associates and ensures associates do the same with them. • Schedules associates to business demands and tracks associate time and attendance. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. • Observes service behaviors of associates and provides feedback to individuals. • Ensures associate recognition is taking place on all shifts. • Solicits associate feedback, utilizes an "open door" policy, and reviews associate satisfaction results to identify and address associate problems or concerns. • Participates in associate progressive discipline procedures. • Reviews associate satisfaction results.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.