Automotive Sales BDC Agent

Job Description
Sales BDC Agent — Frank Leta Honda
Louis Metro Area
Frank Leta Honda, a long-standing, single-rooftop dealership serving the St. Louis metro, is looking for a motivated Sales BDC (Business Development Center) Agent to join our team. If you're a strong communicator who thrives on connecting with people over the phone, email, and text — and you want to build a career in one of the most stable industries around — we want to hear from you. As a Sales BDC Agent, you'll be the first point of contact for many of our customers, generating and managing leads that fuel our sales floor.

Your day-to-day will include fielding inbound calls and web leads, making outbound follow-up calls, scheduling sales appointments, and keeping our CRM (customer retention management system) up to date so nothing falls through the cracks. You'll work closely with our sales team to ensure every customer who walks through our doors feels expected — because they are! We're looking for someone with excellent phone etiquette and written communication skills, who is comfortable working in a fast-paced, goal-driven environment, and has basic computer/CRM proficiency (we'll train you on our systems).

Prior BDC, call center, or customer service experience is a plus, but a great attitude and strong work ethic matter more than a resume line. Automotive experience is not required. Competitive base pay plus performance-based bonus/commission opportunities
~ Health, dental, and vision insurance
~A supportive, established dealership culture with real opportunity for growth into sales, sales management, or other roles within the store
Louis automotive community, built on treating customers — and employees — right.

You'll join a dealership organization that values long-term relationships over quick transactions.