AJO Technical Account Manager W2 role

 Minimum years of experience required: 10+ Years
·         Would you require the candidates to meet you for an in-person interview?: No
·         Education Qualification required: Bachelor’s / Masters
Must have skills:
Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP), Technical Management,
Detailed Job Description:
 AJO Technical Account Manager (TAM) – Job Description
•       Strong hands-on expertise in Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP
•       Experience with customer journeys, audience segmentation, personalization, XDM schemas, datasets, profiles, and data ingestion
•       Serve as the primary technical point of contact for assigned customer accounts.
•       Provide proactive technical guidance, best practices, knowledge transfer, and support for platform changes and releases.
•       Coordinate and drive complex technical issues with Support, Engineering, Consulting, and Customer Success teams.
•       Strong understanding of REST APIs, JSON, JavaScript and SQL, with experience in integrations and troubleshooting.
•       Ability to independently lead customer engagements and translate business requirements into scalable AJO/AEP solutions
•       Strong customer-facing, stakeholder management, communication, and articulation skills.
•       Experience with other Adobe Experience Cloud solutions such as Adobe Campaign, CJA, Adobe Target, or Analytics is an advantage.
•       Strong problem-solving mindset with the ability to manage technical blockers, risks, and customer priorities.
Minimum years of experience: 10 Years
Education: Bachelor’s / Masters