Linux Systems Engineer – Production Operations

Job Title: Linux Systems Engineer – Production Operations

Duration: 12 Months

Location: Alpharetta, GA (Hybrid 3 days/week onsite)

Client: Morgan Stanley/WWT

Ideal background: We need a Linux-heavy support engineer (7+ years) with Python/shell scripting, ServiceNow/ITIL, and monitoring tools experience, supporting regulated, mission-critical systems.

We need a Linux-heavy support engineer (7+ years) with Python/shell scripting, ServiceNow/ITIL, and monitoring tools experience, supporting regulated, mission-critical systems.

Experienced Level 3 (L3) production support engineer who can quickly learn system architecture, troubleshoot complex issues, keep the platform stable, and find ways to automate operational work.

Core requirements

•                     Strong Linux/Unix administration and troubleshooting

•                     Python scripting and automation experience

•                     Shell scripting knowledge

•                     Understanding of servers, storage, networking, and infrastructure dependencies

•                     Experience supporting production environments and resolving incidents

•                     Ability to understand system architecture and work independently

•                     Interest in using AI tools to improve automation and operational efficiency

•                     Candidates should understand core concepts (SAN, NAS, WORM) and how storage integrates with servers and applications.

Industry: Financial services experience is not required. Background in compliance archiving, records management, WORM storage, or retention schedules is a plus, not a prerequisite. We’re prioritizing strong infrastructure fundamentals, so candidates from other industries are encouraged.

Responsibilities

•                     Support production systems and resolve incidents

•                     Troubleshoot infrastructure and application issues

•                     Maintain system stability and availability

•                     Participate in on-call rotations

•                     Build scripts and automation to improve efficiency

•                     Identify opportunities to use AI tools to reduce manual effort

The on-prem environment has plenty of room to improve processes, so proactive problem-solvers will find opportunities to contribute well beyond day-to-day support.

On-call and weekends

•                     24/7 support is required for this business-critical platform.

•                     Weekend work is typically incident-driven, not scheduled.