Sr Desktop Support Tech

Role: TAX - Sr Desktop Support Tech #3 - 100% ON SITE (812381)

Job Id : 812381

Positions: 01

Location: 600 E. Main St.Richmond, VA

Work Mode: Onsite

Interview: Both Web Cam and In Person Interview

Client: TAX

Experience : 5+

Client State: Virginia

Per Mgr: Interviews will be a combination of Virtual/Web based IV (initially) then a possible FOLLOW UP IN PERSON Interview will be conducted if there is interest. Since this role is 100% on site - NO OFFER will be extended until the in-person interview is completed. Pls make sure your candidate aware of this.
100% ON SITE from Day One
Parking not provided for contractors
ABOUT THE ROLE

Virginia Tax seeks qualified resource to be responsible for:

• Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge ofMS Office including Outlook and MS365.

Considerable knowledge of pc hardware, peripherals & networks

Considerable knowledge of Laptop Refresh

Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.

Excellent troubleshooting skills

Ability to perform software installations, configurations and troubleshooting hardware and software.

Considerable knowledge of SCCM/SMS

A strong working knowledge of computer systems, hardware, and software, including drivers and bios.

Excellent problem-solving, analytical, and team-working skills.

Excellent customer service, communication and interpersonal skills.

An openness to learning new technologies.