Quick overview
Job description
Razor is seeking an experienced System Administrator to support the administration, maintenance, and optimization of complex IT infrastructure for a federal government customer. This position involves managing enterprise systems, troubleshooting technical issues, maintaining reliable system operations, and supporting infrastructure improvements across server, storage, and network environments. The ideal candidate will have extensive experience with UNIX and Windows operating systems, enterprise infrastructure management, advanced troubleshooting, and system performance optimization. Clearance Requirements
- Active TS/SCI clearance with Full Scope Polygraph (FSP) required. Location & Work Arrangement
- Locations: Hanover, MD 21076 / Annapolis Junction, MD 20701
- Work Arrangement: 100% onsite
Key Responsibilities
- Administer, configure, troubleshoot, and maintain enterprise IT systems and supporting infrastructure.
- Manage daily system operations, monitor performance, and resolve technical issues across servers, storage, network devices, and client systems.
- Provide Tier 1 and Tier 2 technical support, including problem identification, diagnosis, troubleshooting, and resolution.
- Configure, manage, and maintain UNIX and Windows operating systems, including software installation, system upgrades, and performance enhancements.
- Troubleshoot complex server hardware, application, network, and software integration issues.
- Optimize system operations and resource utilization, including system capacity analysis and planning.
- Investigate escalated support tickets, provide detailed technical analysis, and communicate findings to management and internal customers.
- Coordinate hardware support and dispatch activities, remaining engaged through issue resolution.
- Support system design, mission architecture, and associated hardware infrastructure.
- Apply knowledge of system administration interdependencies within Service-Oriented Architecture (SOA) environments.
- Implement system enhancements to improve reliability, performance, and operational efficiency.
- Collaborate with technical teams and government stakeholders to resolve infrastructure issues and support ongoing system operations. Required Qualifications
- 15 years of experience in System Administration supporting programs or contracts of similar scope, type, and complexity.
- Bachelor's degree in a technical discipline from an accredited college or university. Five additional years of System Administration experience may be substituted for the bachelor's degree.
- Extensive experience administering and troubleshooting UNIX and Windows operating systems.
- Experience supporting enterprise IT infrastructure, including servers, storage, network devices, and client systems.
- Experience providing Tier 1 and Tier 2 technical support and resolving escalated technical issues.
- Strong knowledge of system configuration, maintenance, monitoring, and performance optimization.
- Experience with system capacity planning and resource utilization.
- Ability to troubleshoot complex hardware, application, and software integration issues.
- Understanding of Service-Oriented Architecture (SOA) and system administration interdependencies.
- Experience supporting system design and associated infrastructure.
- Strong analytical, problem-solving, and technical communication skills. Employer Information Razor is an
Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. Benefits Overview Razor offers a comprehensive benefits package that includes medical, dental, and vision insurance; life and disability insurance; a 401(k) plan; paid time off and paid holidays
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