Network Operations Center (NOC) Administrator

Are you great at troubleshooting technical problems? If so, we have an amazing opportunity for you in our Corporate Network Operations Center (NOC) in Baton Rouge, LA! Our NOC is seeking to fill the critical role of Network Operations Center Administrator to monitor and troubleshoot digital billboards across the country. You’ll work alongside a handful of other NOC Administrators and report to the NOC Team Leader.

This position offers on-call pay as it requires one week of on-call nights per month, including 1 Saturday and Sunday shift. We’re very proud of our digital billboard inventory across the country. This position is responsible for monitoring and troubleshooting digital billboards to make sure they’re all running at peak proficiency!

Why Lamar?

• Learn more about us on our official YouTube channel.
• Check reviews and company updates on our Glassdoor page.
• Learn more about our Great Place to Work certification.

What you can expect from us:

• A Monday-Friday 9a-6p work schedule 
• A starting rate of $19.50-$20.50 / hour, depending on relevant experience
• 120 hours of paid time off (PTO) that increases with tenure
• 12 paid company holidays, including President's Day and Juneteenth
• A comprehensive 3-Month training program 
• Career advancement opportunities
• Ongoing professional development and internal leadership programs to maximize your career potential
• Multiple medical plan options and health savings account
• Hospital, Critical Illness, and Accident coverage
• Short & long-term disability and paid parental leave
• Employee Stock Purchase Plan
• 401k plan with company match
• Up to $1,200 value in employer-paid HSA contributions and cash rewards for engaging in our wellness program
• A people-first culture that invests in connection, community involvement, and transparency around employee feedback

What we are looking for in YOU:

With the fluctuating nature of technology, the perfect candidate should be self-motivated and dependable, possessing the organizational ability to multitask and prioritize their workload as issues arise. Of course, computer proficiency is key for this role.

As this is an internally customer-focused position, energy, enthusiasm, and a personable customer service focus is important. Strong written and verbal communication skills are important to communicate with local Lamar offices across the country and our vendors.

Finally, we function as a team, so you must be a team player! There will be times when you work on issues alone, so independence from a team is important as well.

Education and experience:

• Associate's degree or some college preferred
• Customer service experience required
• Previous technical support experience preferred

Please note: Upon submitting your application, you will be asked to complete an 8-15 minute personality assessment. This assessment compares your professional soft skills to the skills required for success in this role. Please answer honestly; this is not a test! Not completing this assessment could result in disqualification from consideration for this position. 

Candidates with a disability in need of an accommodation to fulfill our application requirements should email  recruiting@lamar.com.

A day in the life:

The NOC Administrator identifies digital display malfunctions, opening & servicing call tickets accordingly. We have designated Digital Technicians in our offices across the company, so the NOC Administrators partner with them to resolve any digital billboard malfunctions.

Our NOC Administrators also field internal customer issues and coordinate vendor relationships with digital display manufacturers.

Physical Demands and Work Environment:

• The primary work environment is an office.
• The physical demands for this position include light lifting, seeing (with a focus on reading), sitting more than 50% of the time, talking, and walking.
• Nights spent traveling, away from home, are less than 10%

Who we are:

Founded in 1902, Lamar Advertising Company is one of the largest outdoor advertising companies in the world. With over 360,000 displays across the United States and Canada, Lamar is dedicated to helping both local businesses and national brands reach broad audiences every day.

We provide ad space through:

• Billboards
• Interstate logos
• Handpainted murals
• Transportation and airports
• The largest network of digital billboards in the United States

We live by the Golden Rule, and we operate with honesty and integrity in every aspect of our business. We are open with our employees, transparent with our customers, and loyal to the communities in which we serve. While Lamar is a large company, each office has its own culture and family atmosphere, making employees feel connected both locally and nationally.

We are committed to sustainable and environmentally friendly business practices and use a number of innovative strategies to reduce our environmental impact. Please click here to learn more about Lamar's green initiatives.

Lamar is an EEO/AA employer, including Individuals with Disabilities, Protected Veterans, and any other State or Federally protected characteristic.

Please note: Lamar Advertising does not sponsor or take over sponsorship of a work visa. Only candidates with U.S. work authorization not requiring sponsorship will be considered for employment.

SMS and Email Communications: By providing your contact information and submitting this form, you agree to receive email and SMS communications from Lamar Advertising Company regarding job opportunities, hiring events, and career-related updates. Message and data rates may apply. You can opt out at any time by emailing recruiting@lamar.com or replying 'STOP' to text messages. Your information will be processed in accordance with our privacy policy.

Disability Self-Identification: When applying for a job with Lamar, you will be asked to voluntarily self-identify whether you have a disability. Please take a moment to watch this video for clarification on why we're asking for this information!

California Resident Disclaimer: California Residents - Lamar collects personal information in the ordinary course of considering job applicants. This information may include, for example, name, address, phone number, and other contact information, employment history, reference contact information, and any other information provided by an applicant to Lamar.  By submitting an application, you consent to the use or sharing of this personal information solely for the purpose of consideration for employment by Lamar. Lamar will not sell this information.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.